Commercial Partnerships Manager

Are you a partnerships pro with a customer-first attitude? Do you have first-class operational and relationship management skills, combined with the ability to energise partners to drive value to our members?

If so, then this is the role for you!

We’re searching for a Commercial Partnerships Manager to support the development and success of our Cobrand Credit Card in the UK market, as well as managing a diverse portfolio of partners from across the Virgin Group and beyond.

Our Virgin Family

Join the Virgin Group – a diverse collective driving change, enhancing customer experience, and having a blast. We're daring, disrupting industries from finance to space, united as part of the Virgin Family.

Virgin Red rewards customers who live the Virgin lifestyle. Earn Virgin Points across our vast partner network, unlocking everyday rewards and exclusive experiences. As the Virgin network hub, we foster deeper customer understanding, opening doors for partners. Bold, distinctive, customer-centric – that's Virgin Red.

Tell me more

• Lead the day-to-day partner relationships and work closely with Virgin Money and Virgin Atlantic to support the development of the UK Cobrand Credit Card.
• Support the creation of the strategy for a portfolio of partners, setting out the current and future clear direction for that portfolio.
• Drive the delivery of your portfolio’s core KPIs, as well as the tracking and reporting of performance against targets.
• Stakeholder management across a mix of Virgin group and third party companies, alongside driving the implementation of Virgin Red’s partner development strategy.
• Responsible for the day-to-day contract management of your partners, complying and working within legal, financial, commercial processes. Support the appropriate recording, renewing and terminating of contract terms as required.
• Lead day-to-day partner relationships with regards to service and operational matters, including tactical activity.

What you’ll need

• Strong experience in partner management, working with high profile partners and leading strategic workstreams with those partners.
• Experience of delivering partner activity, supporting plans, implementation initiatives and activities which drive day-to-day performance, with tangible results.
• Experience negotiating partnership contracts.
• Confidence with data, commercial reporting, and tracking performance to targets.
• A proactive approach to tasks, and the ability to work on own initiatives as well as collaboratively within a team.
• Experience with operational tools, such as Monday.com, Tableau etc. is desirable.
• Experience with financial services partnerships is beneficial, but not essential.
• Previous people management is desirable.

The extra details

Role type: Permanent

Location: London hub (approx. 1-2 days per week) & your home space

Working hours: Full time - We embrace flexible working. Let us know what hours empower you to be at your best both professionally and personally, we’ll try to find a perfect match for you and us.

Benefits: Dive into a fast-paced, evolving workspace, where your hard work and dedication is rewarded. Fancy unlimited holidays and weekly yoga? That's the Virgin way. We champion inclusion, wellbeing, and purposeful points strategies. Further benefits include flexible working, healthcare, dental schemes, pension contributions and an employee rewards scheme.

Closing date: 21 August 2024

Some of the attributes that define a Virgin person just can’t be quantified in words. We pride ourselves on welcoming people from all walks of life, with all sorts of skill sets. Most recently, we successfully campaigned to add ‘Dyslexic Thinking’ as a skill on LinkedIn. Any uniqueness is a strength and will be considered an asset to our workforce. If there is something you would like us to consider, to tailor the hiring process to the way you work best, please don’t hesitate to let us know. 

Excited to make each day rewarding? We'd love to learn more about you!