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Join Scott Dunn, an award-winning luxury travel leader, and revolutionize the vacation experience as our Product Connectivity Lead.
Overview
Salary
No salary declared 😔
Location
Hammersmith, London, UK
Expires
Expires at anytime
Scott Dunn is synonymous with luxury, bespoke travel experiences tailored to each guest's unique preferences. This global tour operator has garnered numerous awards and operates across the UK, US, and Singapore. With a commitment to exceptional service, Scott Dunn ensures a seamless and unforgettable journey from the initial research phase to post-vacation evaluations.
- Oversee the transition to live product availability, pricing, and booking.
- Onboard properties and maintain live connections using iVector.
- Support the sales team by resolving issues and answering queries.
- Ensure accurate property setups, pricing, rates, and special offers.
- Proven experience with System Connectivity and channel partners.
- Skills in working with technical 3rd party integration partners.
- Strong communication and contract loading abilities.
- Commercially savvy with a priority-based task management approach.
- In-depth knowledge of property pricing structures.
- Diligent and meticulous in testing.
- Adaptable, with excellent attention to detail and problem-solving skills.
- Team player with a supportive attitude and respect for colleagues.
Become a part of Scott Dunn and enjoy career growth, personal development, travel perks, competitive commission and bonus schemes, a loyalty program, personal travel funding, increasing annual leave, health benefits, and much more, including share options in Flight Centre Travel Group!
Scott Dunn is an award-winning luxury tour operator creating tailor-made vacations to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-vacation evaluations.
The role is pivotal in Scott Dunn’s transition from static contracts to live product availability, pricing and booking. The Product Connectivity Lead will be responsible for onboarding new properties through new and existing live connections accessed via iVector and supporting the sales team with issues and queries as required. The role will ensure property setups are correct, their pricing and rates are complete and accurate and that the properties offer all special offers through the connection.
Job requirements include experience in System Connectivity, channel partners and switches, working with highly technical 3rd party integration partners, professional communication skills, contract loading experience, special offer understanding and understanding of how to convert to structured data and loaded into systems, commercially focused and able to prioritise tasks based on the business needs, thorough understanding of Property product pricing structures, fastidious and rigorous testing approach and mindset, ability to meet deadlines and adjust to changing priorities, excellent attention to detail, be friendly, supportive and helpful to all internal users, ability to assess and solve problems quickly and effectively, work as part of a team with the ability to maintain composure and sense of humour, have an attitude of ‘nothing is too much trouble’ and able to show respect to others.
Benefits include career progression, personal and professional development, commission and bonus incentive schemes, company loyalty scheme, personal travel fund for each staff member, 23 days annual leave plus bank holidays that rises by 1 day per each year of service (up to a maximum of 30), subsidized private healthcare, a contributory pension scheme, staff travel insurance, 3 days of paid volunteering leave, access to cycle to work and season ticket loan schemes, a dedicated in-house team who are your source for exclusive industry discounts for personal and work-related travel, as well as share options in Flight Centre Travel Group amongst much, much, more!
