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Partner Activation Manager

Braze

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Posted over 30 days ago...

Expired

Join the vibrant team at Braze and empower partnerships with your passion and expertise in the Activation & Engagement team

Overview

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No salary declared 😔

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London

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Expires at anytime

Braze stands as a beacon of opportunity, offering a dynamic environment where curiosity, teamwork, and work-life harmony fuel rapid global growth and a commitment to equity and opportunity. Located across major cities and remote locations worldwide, Braze is recognized as a Great Place to Work® and is dedicated to fostering connections that drive growth and loyalty through its advanced customer engagement platform.

  • Organization summary: Championing a culture of high standards, Braze enables brands to engage with customers in real-time across various channels. Its award-winning workplace values flexibility, community engagement, and continuous professional development.
  • Role Summary:
    • Partner with Account Managers to drive activation and engagement activities within your region.
    • Track partner performance and drive initiatives to meet targets.
    • Build partner brand equity within Braze and involve them in marketing efforts.
    • Create education plans to enhance partners' expertise with Braze products.
    • Keep partners updated with product releases and updates.
    • Organize and conduct partner meetings and workshops.
    • Collaborate with various Braze teams to support partners.
    • Handle ad-hoc partner needs and inquiries.
  • Role Requirements:
    • Strong communication and follow-up skills.
    • Highly organized with effective time management.
    • 2-5 years of experience in roles such as Onboarding, Customer Success, Implementations, or Project Management.
  • Application Process Details:
    • Apply even if you don't meet 100% of the criteria.
    • Expect a fair, accessible, and inclusive recruitment process.

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

The Activation & Engagement (A&E) team in Partnerships is responsible for both the initial activation of a services partner and ongoing communications and support throughout their Braze partner lifecycle. The activation of a partner refers to the measurable outcomes in relation to training (e.g. certifications) and commercial pipeline (sourced/influenced pipeline) to signal a partner is educated and able to both bring Braze business and then support a customer through services around the Braze platform. Ongoing engagement refers to continuous product, service, and support communications to ensure a partner remains of high quality. The team is responsible for the activation and engagement of all partner types including co-sellers, resellers, services partners, and technology partners. 

WHAT YOU'LL DO

  • Work closely with Partner Account Managers (PAMs) to own activation and engagement activities for partners within your region
  • Monitor partner performance against activation measures (completion of certifications & attainment of sourced/influenced ACV) and drive activity to help achieve division targets
  • Build brand equity and awareness for your partners within Braze, driving recognition of their great work, and involving them in relevant marketing initiatives 
  • Develop and co-own partner-specific education plans to accelerate their expertise with Braze based on their experience and resourcing, and work with Partner Education to advocate for and inform partner educational requirements
  • Support Braze partners in remaining at the forefront of Braze’s product, ensuring awareness of relevant product releases and updates
  • Schedule, run and deliver partner meetings and workshops
  • Coordinate with other Braze teams including Customer Success, One Time Services and Technical Support to support your partners’ seamless partnership with Braze
  • Contribute to internal projects and initiatives
  • Support ad-hoc partner requirements and questions

WHO YOU ARE

  • You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Partners and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
  • You are highly organised, and excel at managing your time effectively
  • 2-5 years of relevant experience in a related area, for example, Onboarding, Customer Success, Implementations or Project Management

WHAT WE OFFER

Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.

From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK’s 2024 Best Workplaces (Large), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

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