Career Matching Manager

COMPANY OVERVIEW

Founded in 2013 by Pierre Dubuc and Mathieu Nebra, OpenClassrooms is a mission-driven company with the ambition of making education and career opportunities accessible to everyone.

The school offers numerous open and free-access courses, along with accredited programs for in-demand professions such as tech, IT, data, pedagogy, marketing, and more—all delivered 100% online. OpenClassrooms uniquely creates and produces all its courses and educational content, relying on a distinctive model focused on practical learning through professional projects and guidance from mentors who are experts in their respective fields.

From the beginning, OpenClassrooms' mission has been centered around impact: by incorporating it into the statutes since 2018 and subsequently obtaining B Corp certification in 2021—a recognition for companies balancing profits with social impact. OpenClassrooms is featured in the Next 40/120 ranking, but what we take the most pride in is having facilitated a renewed career trajectory for over 50,000 individuals in 2023.

Our goal: to become a leader in solutions for apprenticeships and professional retraining.  

OpenClassrooms. Education that works.

WORK ENVIRONMENT

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  Location: We are a remote-first company and while you'll work from home, you must be based in the USA. We are currently only accepting applicants from the following locations: New York, Illinois, Georgia, Wisconsin, District of Columbia, Washington state, Florida, Texas, North Carolina, Nebraska, New Jersey, Virginia, California, Arizona
  

Job overview :

Join a dynamic and fast-moving team dedicated to revolutionizing the field of apprenticeships and training. As the Career Matching Manager, you will play a key role in expanding our U.S. apprenticeship initiatives, helping to scale our programs, and ensuring our candidates are well-prepared and matched with the right employers. This role is pivotal to our mission of making education accessible to all, and you will be instrumental in shaping the future of our global career-matching programs.

Responsibilities:

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• Candidate Preparation and Matching: Ensure candidates are well-prepared for employer engagement by overseeing resume reviews, interview preparation, and readiness activities. Identify and match suitable candidates to employers, ensuring alignment between candidate skills and employer needs.

  
  

• Employer Relations and Advocacy: Build and maintain strong relationships with employers, providing insights to encourage them to interview and hire candidates. Advocate for candidates by offering context and support throughout the hiring process.

  
  

• CRM and Process Management: Oversee the manual CRM system to track interactions accurately and document processes to create a scalable, globally replicable playbook.

  
  

• Contractor and Cross-functional Collaboration: Manage and support a team of career coaching contractors, ensuring they have the tools and training needed. Collaborate with internal teams like Sales, Admissions, Data, Learning, and Product to ensure a seamless candidate experience.

  
  

• International Placement Management: Oversee career coaching activities for placements in both the UK and US markets, managing apprenticeship and direct employment opportunities.

  
  

Reporting line : 

This job will report to Lisa Skelly, Senior Director of Customer Success and Accreditation.

About You : 

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• Passionate About Education and Workforce Development: A true passion for education, job training, and job placement, coupled with a deep commitment to helping others succeed.

  
  

• Skilled in talent matching and recruitment: you are an expert in aligning talent with roles, managing recruitment processes, and handling multiple projects with exceptional organizational skills.

  
  

• Proven experience working with registered apprenticeship programs, with a track record of over-achieving quota and being driven by successful outcomes.

  
  

• Proficient with CRM and SaaS Tools: Skilled in CRM systems (especially Salesforce), SaaS tools, Learning Management Systems, and digital presentation platforms, with a knack for optimizing new technologies.

  
  

• Proactive and Innovative: A natural problem-solver with a keen eye for detail and a drive to achieve measurable outcomes, employing a proactive and innovative mindset.

  
  

• You thrive in fast-paced, dynamic environments with a startup mindset, quickly adapting to changes and new challenges.

  
  

• Results-driven and Efficient: Sets and exceeds goals while enhancing productivity through streamlined processes and operational efficiencies.

  
  

• Organizational Skills: Strong project management abilities, adept at managing multiple priorities and meeting deadlines effectively.

  
  

• Communication: Excellent communication and interpersonal skills, enabling the building and maintaining strong relationships with candidates, employers, and internal teams.

  
  

• Independent and Collaborative: Ability to work independently and as part of a team in a collaborative, performance-focused, and KPI-oriented environment.

  
  

• Team Dynamics: While this role will not have direct reports, you will work closely with cross-functional teams and influence outcomes across various departments.

  
  

• Language Skills: Native English proficiency, ensuring clear and effective communication in all interactions.

  
  

At OpenClassrooms, we prioritize learning potential over a perfect alignment with every job criterion. We highly value qualities such as eagerness to learn, commitment, and the potential for growth. If you are motivated and confident in your ability to excel in the role, we enthusiastically encourage you to submit your application.

OUR PERKS :

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• OpenClassrooms operates as a "remote-first" company, making remote work the standard. You can work remotely from any of the following states: Texas, Washington DC, Georgia, California, New Jersey
  
• Our work environment and culture are rooted in the company's four core values:we care, we dare, we persist, we tell it as it is.
  
  
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  Stock option plan for all employees
  
• 401(k) with a 5% match
  
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  Health Insurance with United Health Care (100% covered for you and 75% covered for your family)
  
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  Dental & Vision Insurance with Guardian (100% covered for you and 75% covered for your family)
  
• Company-provided MacBook.
  
• Access to OpenClassrooms' training catalog.
  
• 20 days of Paid Time Off per year
  
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  5 "Caretaker Days" per year are provided, allowing you to take care of your loved ones.
  
• Complimentary access to the Teale app (mental health solution)
  

HIRING PROCESS

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  Manager Interview (1 hour): Virtual interview with the Lisa Skelly, Senior Director of Custimer Success, to delve into your professional background and achievements.
  
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  Case Study : Validation of your practical skills through a case study
  
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  TeamInterview (1 hour): Video discussion with two members of our teams to evaluate your compatibility with our work environment and values.
  
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  Final interview (30min) : virtual interview with Jeremy Durand (Senior VP International)
  
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  Professional References: At the end of the process, we may request professional references if necessary.
  

Join our Team !

Intrigued? Let's get to know each other! Apply today — we're looking forward to receiving your application!

Feel free to check out our online course How do we work at OpenClassrooms to better understand our mission, culture, and team composition.

👉 OpenClassrooms' mission is to make education accessible, emphasizing diversity as a catalyst against barriers to education and professional integration. As an employer, we highly value diversity, fostering an inclusive culture. We encourage everyone to apply, regardless of gender, age, orientation, origin, or disability. If you have a disability and we can do something to facilitate your interview process, please let us know.

👉 OpenClassrooms is eligible for the French Tech visa, streamlining the procedure for foreign candidates with simplified options for their families. More information here.

👉 Working at OpenClassrooms means joining a dynamic and stimulating team, tackling new challenges, meeting remarkable individuals every week, and contributing to innovation and education in France and worldwide!