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Exciting opportunity to join Humaans, a dynamic company revolutionising workplace infrastructure with AI solutions, in a CRM Management and Operations role.
Overview
Salary
No salary declared 😔
Location
London, UK
Expires
Expires at anytime
Organisation Summary
Humaans is shaping the future of workplace infrastructure by building sophisticated software for fast-scaling, global companies. Originating as a record system, we've grown into a broad platform leveraging our intelligent AI layer, Athena, to connect and streamline various organisational workflows. Working with ambitious teams in Europe and the US, we're continuously redefining workplace operations.
Role Summary
- Management and optimisation of CRM workflows on HubSpot and Zapier.
- Implementation of AI tools to enhance Rev Ops processes.
- Maintenance of CRM data for Sales and Customer Support.
- Production of timely reports for decision-making.
- Management of high-quality prospect lists for Sales.
- Ensuring seamless data visibility across systems.
Role Requirements
- At least 2 years of experience in Sales or Revenue Operations.
- Hands-on experience with data analysis.
- Familiarity with new tools, integrations, and AI processes.
- Enthusiasm for AI tools and proactive approach to testing and implementing them.
- Strong attention to detail.
- Experience with HubSpot preferred.
Benefits
- Competitive compensation.
- 25 days paid time off plus public holidays.
- Share options and exercise window of 5 years.
- Private health, vision and dental coverage.
- Provide tools required for optimal performance.
- Enhanced parental leave.
- Learning and development budget.
About us Humaans is building the next generation of infrastructure for the workplace; software designed for companies that are scaling fast, operating globally, and pushing into new boundaries. What started as a system of record has evolved into a broader platform for operating people globally. With Athena, our agentic AI layer, Humaans moves beyond data management into intelligent orchestration, connecting workflows across HR, IT, Finance, and Operations so organisations can act faster and with greater confidence, redefining how work gets done. We work with ambitious teams across Europe and the US, from AI-native companies like Lovable, Poolside, Fyxer AI, and Tandem Health, to established, high-growth organisations scaling internationally and through acquisition, including Quantexa, Sellpy, Manychat, Gigs, Croud, and Threecolts.
The role Managing and optimising CRM workflows in HubSpot and Zapier to keep processes smooth, scalable, and error-free. Implementing AI tools and automations to improve Rev Ops processes and build internal tooling tailored to the needs of our team. Maintaining clean, accurate, and reliable CRM data for Sales and CS, ensuring our teams always work with trustworthy insights. Delivering clear, timely reports to the Rev Ops Lead, Finance team, and CEO, supporting strategic and operational decisions. Building and managing high-quality prospect lists and data sets that enable our Sales team to run effective outbound campaigns. Connecting tools and systems across the go-to-market stack, ensuring seamless data flow and visibility. Tracking key metrics, uncovering insights, and recommending improvements to drive efficiency and revenue growth.
Job requirements 2+ years of experience in Sales Operations or Revenue Operations. Hands-on experience with data, whether through Google Sheets, SQL, or programming languages for analysis. Curious about new tools, integrations, and AI-driven processes that make internal systems smarter. Genuinely excited about the latest AI tools and new approaches, and proactive about testing and adopting them to work faster and smarter. Exceptional attention to detail, with nothing slipping through the cracks. Experience with HubSpot is a strong plus, from managing data to optimising workflows.
Benefits Market-leading compensation. 25 days paid time off each year plus public holidays. Share Options with 5-year exercise window so you don’t feel pressure to exercise if you leave. Free Thursday lunches at HQ, quarterly team events, and company offsites. Top tier private coverage for health, vision and dental care. A new MacBook and tools you need to do your best work. Enhanced parental leave with up to 16 weeks for primary and 4 weeks for secondary. Learning & development budget.
