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Join Marshmallow as a Technical Recovery Claims Handler and reshape the future of motor migration solutions
Overview
Salary
No salary declared 😔
Location
London, UK - Hybrid
Nomad Friendly?
Expires
Expires at anytime
Organisation summary
Marshmallow is a fast-growing organisation seeking motivated individuals to join a team of forward-thinking migration experts dedicated to making migration easy. This role offers an exciting and challenging environment where continual growth is encouraged and expected.
Role Summary
- Management of your own caseload of recovery claims within the Motor department.
- Provide guidance and support to junior team members.
- Work proactively to engage stakeholders.
- Handle cases in-house, prepare cases for panel solicitors and support litigation.
Role Requirements
- Minimum of 2 years of relevant experience in the motor claims space, particularly Recovery functions.
- Experience with fast-growing teams and the ability to help others deliver in their roles.
Application Process Details
- Flexible benefits, mental wellbeing support, and numerous learning and development opportunities.
- Cannot offer sponsorship and/or a visa for this position.
- Background checks will be carried out as part of commitment to maintaining a safe and trustworthy environment.
About Marshmallow We exist to make migration easy. A systemic problem of this magnitude requires a team of curious thinkers who relentlessly pursue solutions. Those who constantly challenge the why, dismantle assumptions, and always take action to build a better way. A Marshmallow career is built on a cycle of continuous growth, with learning at its core. You will be challenged to raise the bar on your capabilities and supported with the right tools and guidance to do so. This ensures you can deliver impactful work and drive change. If life at Marshmallow sounds like it could be for you, explore our Culture Handbook to find out more. Move our mission, and your career, forward.
The Role As a Technical Recovery Claims Handler in the Motor department at Marshmallow Repair LTD, you will manage your own caseload of recovery claims, consistently delivering market-leading cost control and excellent customer outcomes. You will take ownership of recovery from the earliest possible stage, preparing allegations, pursuing recoveries proactively, and engaging stakeholders to keep things moving. Additionally, you will provide guidance and technical support to junior team members, prepare and review cases for panel solicitors, support litigation, and handle appropriate cases in-house. You will make commercially-minded decisions around settlement strategy, including when to recommend discontinuation of recovery, and accurately calculate and justify recovery outlays.
Job Requirements You should have at least 2 years of relevant experience in the motor claims space, across Recovery functions. Experience in a fast-growing team and openness to the challenge of developing teams are essential. You should also have experience helping others to deliver in their role, and a desire to further develop your skills.
Benefits Flexible working - Spend 1 day per fortnight with your team in our new collaborative London office, and own your own working hours. Flexible benefits budget - £50 per month to spend on a Ben Mastercard. Mental wellbeing support – Access therapy and mental health sessions through Oliva. Learning and development – Personal budgets for books and training courses. Competitive bonus scheme, private health care, medical cash plan, tech scheme, 33 days holiday (including bank holidays), pension, cycle to work scheme, monthly team socials and company-wide socials every month!
Additional Information We are not in a position to offer sponsorship and/or a visa for this position. Background checks, including a DBS and a Cifas check, will be carried out as part of our commitment to maintaining a safe and trustworthy environment.
