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Join the mission to transform young lives with Save the Children UK as a Shop Support Manager in Teddington
Overview
Salary
No salary declared 😔
Location
Teddington, London, United Kingdom - Hybrid
Expires
Expires at anytime
Organisation Summary:
At Save the Children UK, we're dedicated to changing children's futures. We strive to provide a healthy beginning, the chance to learn, and safeguarding for children globally. Our responsive and enduring efforts have impacted millions, reaching even those in the toughest situations. Join our team and be part of a compassionate movement that makes real, lasting differences.
- Role Summary:
- Assist the Shop Manager in operational duties and understanding the local community and shop dynamics.
- Support in achieving the shop's potential and operational excellence.
- Lead the shop during the Shop Manager's absence, driving success and maintaining operations.
- Empower and lead a team of volunteers, fostering a collaborative environment.
- Role Requirements:
- Experience in retail or charity retail.
- Excellent customer service skills and the ability to build positive relationships.
- A flexible, positive approach, capable of working in a dynamic environment.
- Results-oriented with experience meeting targets.
- Proficient with MS Office and other IT platforms for reporting and volunteer management.
- Benefits:
- Comprehensive benefits package including Cycle to Work scheme, EAP, Eye Care, and more.
- Supportive work environment with opportunities for learning and development.
About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
The Role As Shop Support Manager, you will provide key operational support on defined areas, working alongside the Shop Manager in Teddington to understand the shop, community, and proposition. Working closely with the Shop Manager, you'll assist in the delivery of the shop's potential. You'll play a key role in ensuring operational excellence, helping to embed best practice ways of working and support the Shop Manager in empowering the volunteer team to help drive the shop forward. The role will also involve the responsibility of day-to-day operations and leadership of the shop to enable the shop's continued success during the Shop Managers absence.
Job Requirements You will be someone with proven retail skills, who understands the importance of teamwork. You'll bring: Retail or charity retail experience, Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people, A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment, Results driven approach with experience of working to targets, Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management).
Benefits We offer a range of benefits including Cycle to Work Scheme, Employee Assistance Programme (EAP), Eye Care, Flu Jabs, Season Ticket Loan, Pension & Life Assurance, Remote Equipment Allowance, Employee Benefits Platform, Apprenticeship Scheme, Annual Leave, Flexible Working, Learning & Development, Parental Leave, Special Leave.
Application Details To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
