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Join Arts Council England as an Access Support Officer to champion inclusivity and support the arts community.
Overview
Salary £30631
Location Manchester, UK - Hybrid
Nomad Friendly? 
Expires Expires at anytime
Arts Council England is at the forefront of enriching the country's arts, museums, and libraries, and they're seeking an Access Support Officer to join their mission. This is more than just a job; it's a chance to make a significant impact in creating equitable opportunities for all to engage with and thrive in the arts sector.
- Provide vital support to customers facing barriers to funding applications and service access.
- Collaborate across departments to ensure inclusive funding opportunities.
- Manage operational workload and prioritize tasks effectively within a busy team environment.
- Offer proactive solutions and improvements to current processes, advocating for anti-ableism within the organization.
- Experience in customer service and working in a dynamic team setting.
- Keen ability to identify and implement process improvements.
- A strong commitment to inclusivity and diversity in the workplace.
- Excellent organizational skills and the capacity to manage competing priorities.
The Access Support Team at Arts Council England is looking for an Officer to join their team. This is an exciting opportunity to be part of an organisation that is committed to supporting arts, museums and libraries.
The role involves supporting customers that experience barriers when making applications for funding and accessing our programmes and services. You will work closely with other departments, individuals and organisations to ensure everyone has an equitable opportunity to apply for funding and use our services. The team is line managed by the Senior Officer and is made up of five staff. It is a busy, customer-facing team and as the Officer, your areas of focus will include overseeing the team’s operational workload and having a clear sense of the team’s capacity and priorities on a day-to-day basis.
You will need to work in a dynamic way to support the team, particularly in busier periods. Your role will also include identifying areas for improvement and being proactively resourceful and solution-focused. The Officer will help champion anti-ableism internally and externally, influencing and refining processes and procedures to help remove systemic bias and improve services offered to applicants.
Arts Council England is committed to building an inclusive employer and workplace and recruiting a workforce that is as diverse as the communities we serve. We particularly encourage applications from disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds.
The role is based in Manchester, however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week. The salary for this role is £30,631 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.
