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Kickstart your career in Property Tech as a Sales Operations Scheduler with Home Made, and be part of revolutionizing the renting experience
Overview
Salary No salary declared 😔
Location SE1 8HP
Expires Expires at anytime
Organisation summary - Home Made is a prop-tech company rapidly transforming the rental market. Our innovative approach combines unique technology with a high-performance team to make renting safer, fairer, and more enjoyable for everyone. Based in Southwark, London, we offer a vibrant work culture that promotes change, values integrity, and supports diversity. Join us on our mission to fix renting for good! To learn more about our work, click here.
- Role Summary
- Provide top-tier customer service, building strong relationships with landlords and tenants.
- Efficiently coordinate travel schedules and appointments for Sales Associates.
- Ensure effective communication with customers regarding their appointments.
- Strategically increase the number of property viewings by our Sales Team.
- Maintain data accuracy within our CRM system.
- Deliver prompt updates to stakeholders about any changes.
- Role Requirements
- Outstanding verbal and written communication abilities.
- A collaborative spirit suited for a supportive team environment.
- Strong organizational skills with a knack for prioritizing tasks.
- Keen attention to detail and excellent problem-solving aptitude.
- Home Made Benefits
- Generous annual leave including a day off for your birthday.
- Modern office with state-of-the-art amenities.
- A variety of employee perks and discounts.
- Inclusive social events and culture club activities.
- Access to gym facilities and wellness initiatives.
- Learning and development opportunities to advance your career.
Sales Operations Scheduler | Home Made
Join our Sales Operations team - a great first step into the world of Property Technology and Operations!
This position offers a fantastic opportunity to work in collaboration with our Sales team to coordinate and optimise our Sales Associates (those who conduct the viewings of properties) travel itineraries, manage landlord appointments as well as delivering the highest level of customer service to our renters.With a mix of CRM management, customer service, project management and planning, it's a great place to develop core operations skills.
Location: Southwark, London (office-based role - 1 day WFH post probation)
Salary: Depending on experience
Working Day and Time: 9am-6pm/10am-7pm Monday to Friday plus every other Saturday (advanced day in Lieu for Saturday work)
Working with us:
Home Made are the fastest-growing lettings prop-tech company that is changing the way we rent for good! By utilising our unique tech and high-performance team we are improving the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity and encourages a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good!
To explore more about what we do, click here.
Role and Opportunities:
Include but not limited to…
Customer Service and Fostering Relationships: Build strong connections with landlords and tenants to ensure our scheduled events are executed flawlessly.
Travel and Event Coordination: Organise and coordinate travel itineraries for our Sales Associates, and manage all calendar events seamlessly.
Customer Communication: Keep our customers always informed with the latest and most relevant information regarding their appointments.
Maximizing Viewings: Proactively seek opportunities to increase the number of property viewings facilitated by our Sales Team.
Data Integrity: Conduct regular audits to keep our system updated with accurate property and access provider information.
Timely Updates: Ensure Sales Associates, renters, and landlords are promptly informed of any changes.
About You:
- You have exceptional written and spoken verbal communication skills
- You enjoy working as part of a team and thrive in a mutually supportive working culture
- You have excellent organisation skills with the ability to prioritise workload
- You have exceptional attention to detail
- Great decision-making and problem-solving skills
Home Made Benefits:
- Annual Leave: 24 days leave + your birthday off!
- Modern, state of the art offices
- Employee Perks: discounts for stores, cinema etc
- Yearly Half Day Charity Day
- Office Social Events (Summer and Winter Parties)
- Culture Club: ad hoc events for notable dates (St. Patricks day, Diwali, Movember), Mental Health Champions, CSR opportunities
- On site Gym access, showers (towels & shower gel), and indoor bike storage
- Weekly Friday 5pm Happy Hour in the office
- Opportunities to upskill in your career through our Learning and Development Programme
We are an equal opportunity employer
Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.
Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at [email removed - click apply for more details]
