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Join the pioneering Menopause Care team as an Operations Intern and make a difference in women's health
Overview
Salary No salary declared 😔
Location London, Greater London, United Kingdom - Hybrid
Expires Expires at anytime
Menopause Care is at the forefront of women’s health, offering groundbreaking support for perimenopause and menopause under the leadership of Dr. Naomi Potter. Partnering with MANUAL, we are revolutionizing healthcare delivery, with a focus on treatment and support that improves the quality of life for our patients in the UK and globally. Our inclusive team is expanding, and we are eager to welcome an intern who is passionate about making a tangible impact in the healthcare space.
- Assist with setting up pharmacy operations
- Facilitate meetings and manage documentation
- Engage directly with patients to schedule their care
- Provide support to the customer service team
- Scout for new clinics and partners in line with strategic goals
- Part-time, freelance position, 20-30 hours per week with potential to increase
- Must be available during working hours for critical tasks
- Initial 3-month commitment
- Proven analytical skills for process improvement
- Self-motivated and driven to learn and achieve
- Focus and discipline to prioritize tasks effectively
- Willing to perform various tasks, regardless of scale
- Adaptable and comfortable with direct patient interaction
- Team-oriented with a desire to assist colleagues and learn
- Submit a cover letter (max 2 paragraphs)
- Initial interview with Annie (GM)
- Complete a short task (1 hour)
- Final discussion with Annie / Xiaman (Senior Product Manager)
We’re looking for an operations intern to join our female health team. We’re expanding a service which supports women through perimenopause, and menopause - and there’s a lot of new projects to setup. We need your help! Menopause is a new area of the business that we’re all incredibly excited about. Our Menopause category operates under the brand Menopause Care - led by the founder Dr Naomi Potter. Dr Potter has built a strong organic brand which we want to develop and capitalise on with this service.
RESPONSIBILITIES Supporting the setup of pharmacy operations Supporting meetings and collating notes Speaking to patients to book their care Supporting the customer service team when we need more capacity Identifying new clinics and partners we could work with, aligning with our strategic goals
ABOUT THE ROLE This is a part time role. c.20-30 hours per week. Though this could increase over time. You need to be available during working hours each day to perform critical daily tasks. This is a freelance internship role, which initially lasts for 3 months.
HIRING PROCESS Please include a short (2 paragraph maximum) cover letter about why you’d like to do this role. Initial call with Annie (GM) Short take home task - 1 hour Final call with Annie / Xiaman (Senior Product Manager)
Job requirements Analytical thinker - you’ll contribute to setting up and improving our processes. We’re looking for someone who can think problems through end-to-end and make recommendations to our team. Driven - you’re hungry to learn and you like to get things done Focused - you don’t let distractions get in the way of doing the most important things Humble - we’re a low ego team with a lot to do. No task is too small for you Comfortable trying new things - you’re happy to hop on the phone and speak to people Team player - you enjoy helping others and want to learn from your team.
ABOUT MENOPAUSE CARE Menopause Care was founded by Dr Naomi Potter, Co-author of Menopausing with Davina McCall which won the British Book Award Prize last year. Manual and Menopause Care joined forces earlier this year with a vision to provide the best menopause treatment and support for women in the UK and beyond. She leads an exemplary team of doctors, allied health professionals and admin who are dedicated to providing the best for their patients.
ABOUT MANUAL MANUAL delivers healthcare at scale thanks to its comprehensive digital clinic. Our ambition is to extend the healthy years of lives for a large part of the population in the UK, Brazil, and beyond focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss. MANUAL has steadily grown since inception and is now serving 500k+ patients, across 2 geographies. We are centralising the diagnosis, custom medications, doctor specialist services, behavioural change and fully vertically integrated management of the treatment journey, under one roof and consumer brand. We’re destigmatising how people approach their health by offering easy access to diagnostics, a holistic range of treatments, ongoing care and medical advice, as well as a community to help proactively improve one’s health and wellbeing. A place that didn't exist until now. Innovating on healthcare delivery, MANUAL provides patients with engaging treatment plans generating superior clinical outcomes: 90%+ of patients see an improvement in their Quality of Life (QoL) within 6 months. Our ambition is to extend the healthy years of lifespan for a big part of the population in the UK, Brazil and beyond, After a $30 million Series A round, we are on a mission to build one of the most impactful teams in the healthcare space. We are looking for incredibly ambitious, entrepreneurial, driven and fun people to join us as we accelerate our growth and expansion. This is an exciting time to join the UK’s fastest-growing healthtech and help supercharge our mission.
EQUAL EMPLOYMENT OPPORTUNITY Menwell Limited, trading as MANUAL, is an Equal Opportunities Employer. We are committed to equal employment opportunities regardless of gender and gender reassignment, age, disability, race, religion or belief, sex and sexual orientation, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and discipline. We believe that a diverse and inclusive workforce is essential to our success. We are committed to creating an environment where everyone feels welcomed, valued and respected, regardless of their background, identity or beliefs. We believe that Inclusion, Diversity, Equity and Accessibility (IDEA) is essential to our ability to offer the best possible health outcomes to our patients and customers.
