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Join the dynamic fintech world with Checkout.com and empower digital economies as a meticulous Merchant Configuration Analyst
Overview
Salary
No salary declared 😔
Location
Ebene, Mauritius
Expires
Expires at anytime
Organisation summary: Checkout.com is at the forefront of the fintech industry, revolutionizing online payments for leading global brands. Our mission is to empower businesses and communities to excel in the digital economy, making us the go-to partner for companies like Wise, Sony Electronics, and Klarna. Join us and be part of a company shaping the future of transactions.
Role Summary:Configure merchant accounts with precision and timeliness.Implement changes to existing merchant configurations.Offer exceptional service with a customer-centric approach.Collaborate with a diverse, multinational team.Adapt to working on public holidays in Mauritius, with leave aligned to Dubai holidays.Commit to a fixed shift schedule (1 p.m. - 10 p.m. Mauritius time).
Role Requirements:Minimum of 1 year of operational experience in a multinational setting.Excellent communication skills, both written and verbal.Dedication to customer satisfaction and stakeholder engagement.Team player with cross-departmental collaboration skills.Attention to detail and unwavering commitment to accuracy.Proactive and urgent work ethic.Understanding of payment processes and lifecycle preferred.Prior configuration experience in Tech and/or e-commerce is a plus.
Company Description Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others.
The Role We are seeking a motivated and detail-oriented Analyst I to join our Merchant Configuration team. This role focuses on the timely and accurate configuration of our merchants, as well as executing changes to their existing configuration. The ideal candidate for this role is someone with a customer-centric mindset, a strong team player, having work experience in an operational role in a multinational environment. This position requires working on public holidays in Mauritius, while observing leave on public holidays in Dubai. Candidates must be available to work a fixed shift from 1 p.m. to 10 p.m. Mauritius time.
Job Requirements At least 1 year work experience in an operational role in a multinational work environment. Strong written and verbal communication skills. Customer-centric mindset with a commitment to stakeholder satisfaction. Ability to collaborate effectively within teams and across departments. Detail-oriented with a focus on accuracy in all tasks. Proactive attitude with a strong sense of urgency. Having an understanding of payment processes and lifecycle and / or experience in a configuration role within the Tech and/or e-commerce industry will be an advantage.
Benefits We work as one team. Wherever you come from. However you identify. And whichever payment method you use. Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success. When you join our team, we’ll empower you to unlock your potential so you can do your best work.
