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Join EcoVadis and become a key player in driving global sustainability in the business world with our dynamic team
Overview
Salary
No salary declared 😔
Location
Toronto, Canada
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Expires
Expires at anytime
Organisation summary
EcoVadis is at the forefront of business sustainability, offering data-driven insights with a mission to guide companies toward a greener future. Our international team blends expertise with powerful technology to deliver comprehensive sustainability scorecards. Join us for an opportunity to make a significant impact, work alongside exceptional individuals, and progress your career with a company that values your contributions.
Role Summary
- Acquire new suppliers to expand the EcoVadis network and enhance customer engagement.
- Act as a trusted advisor, shaping positive experiences for North American and LATAM companies recommended by their clients.
- Collaborate with various business units and customers to deliver high-quality service.
- Utilize sales strategies to engage high-value customers and foster long-term adoption of EcoVadis solutions.
- Proactively manage your portfolio to maximize conversion rates and identify business opportunities.
- Ensure the successful onboarding and evaluation process for new customers, pre-emptively addressing any potential issues.
- Contribute insights to the EcoVadis team to improve customer experiences and expectations.
- Meet and exceed performance KPIs.
Role Requirements
- Fluency in English and Spanish or Portuguese (Brazil).
- Minimum 2 years of experience in support, sales, account management, or customer success.
- Exceptional communication skills with a comfort in making proactive phone calls.
- A customer-centric, quality-focused attitude with a competitive mindset.
- The ability to multitask, prioritize, present to groups, and work under pressure.
- Quick adaptability to new software, with Salesforce experience as a plus.
- Eligibility to work in Toronto with a hybrid model arrangement.
Additional Information
Position starts ASAP as a full-time role after a probation period. EcoVadis offers a casual yet driven work environment, international exposure, competitive salary with variable compensation, and various benefits including health and wellness programs, insurance, flexi-time, home office allowance, and more. We encourage all interested candidates to apply, as we value diversity and inclusivity. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Company Description
Work smart, have fun and make an impact!
Our purpose is to guide all companies toward a sustainable world.
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology.
We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.
Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people.
Feel valued for your contribution.Learn more about our team and culture on EcoVadis careers page.
Job Description
EcoVadis is looking for a Network Growth Account Executive whose responsibility would be to ensure the acquisition of new suppliers in order to grow the EcoVadis network of assessed companies, boost response rates with potential customers while driving value throughout their EcoVadis experience.
As a Network Growth Account Executive, you will contact only companies in North America and LATAM that have already been recommended to Ecovadis by their own clients (i.e. this is not cold calling). To these companies, you will be a trusted advisor, shaping their first (and future) experiences with us.
This position interacts with all EcoVadis customers (buyers & suppliers) as well as multiple business units internally to provide high touch service that respects the relationship of the customers to EcoVadis and is a true EcoVadis ambassador.
Responsibilities:
- Engage with customers via phone, email, webinars, etc to accompany them during the onboarding process, solve their queries and increase response rates for the North American and LATAM markets and ultimately convince them to adopt our EV solution.
- Appropriately communicate EcoVadis product capabilities and associated business benefits to address customer needs throughout the onboarding process.
- Identify and target “high value” customers (i.e outreach with customized approach) and take appropriate steps to engage them successfully by using Sales tactics.
- Manage, monitor and drive your portfolio to maximize conversion.
- Be proactive to nurture and build your pipeline, re-engage customers and maximize inflow.
- Identify risks (i.e limited activity, communication issues, etc.) to the customers successful completion of the EcoVadis onboarding and evaluation process while actively working to mitigate issues before they happen. Work with internal & external stakeholders to facilitate communication & information exchange.
- Understand and communicate industry best practices and the evolution of EcoVadis product and platform functionality, methodology, and administrative services integral to the customer's success.
- Be autonomous to manage all your tasks efficiently, display commercial awareness to identify proactively business opportunities.
- Capture and record internal and customer-sourced insights, then proactively report & contribute as necessary with the Team Leader, Management, & other EcoVadis Business Units to bridge gaps that may exist between customer expectations & participation.
- Be accountable to drive a set of KPIs (Revenue Generation (ARR), Quality score, etc).
- Additional responsibilities related to the function may be required.
Qualifications
- Must be fluent in English and Spanish or Portuguese (Brazil)
- Minimum 2 years working experience (familiarity with the North America and LATAM markets is a plus) in a support/sales/account management/customer success role.
- Excellent communication skills (oral and written).
- Complete comfort with proactively making phone calls (to potential customers).
- Customer and quality oriented attitude.
- Commercial awareness and competitive mindset.
- Autonomous and proactive.
- Able to multitask and prioritize based on business/customer needs.
- Comfortable presenting to large groups
- Ability to work under pressure and tight deadlines.
- Comfortable quickly adapting to new software and tools (Salesforce a plus).
- Ability to work well in an international high growth fast-paced team environment.
Additional Information
- Beginning: ASAP
- Full-time position (After probation period)
- Location: Toronto
- Hybrid model: 4 days per month
In return for your expertise and energy, we offer:
- Casual and very friendly work environment
- Opportunity to work in a truly international atmosphere
- Base salary + variable compensation plan
- GRSP and TFSA matching program available
- Health, Wellness, and Dental Benefits
- Life Insurance, Critical Illness, Accidental death, long-term disability insurance
- Flexi-time
- Home office allowance program
- Work from home & work from anywhere policy
- Employee referral bonus policy
- Paid employee volunteer day
- Access to online learning library
- Free virtual Yoga/Pilates
- Virtual and in-person team building events
Don't fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.
Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.
Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).
