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Join Open Philanthropy's mission to maximize impact through strategic giving in exciting fields such as AI, global health, and biosecurity.
Overview
Salary
£123214.64 - £141696.84
Location
Remote - Global
Nomad Friendly?
Expires
Expires at anytime
Organisation summary: Open Philanthropy is a dynamic funder and advisor dedicated to improving the world through strategic philanthropy. With nearly $800 million recommended to transformative causes in 2023 alone, the organization operates in crucial areas like advanced AI, scientific research, global health, animal welfare, and pandemic preparedness. It's a chance to be part of a team making a real difference with a philosophy grounded in openness, importance, and tractability.
Role Summary:Provide comprehensive user support for Salesforce, manage case resolutions, and ensure timely stakeholder engagement.Develop and enhance Salesforce reports, dashboards, and onboard new users with tailored orientations.Generate and update documentation for Salesforce functionalities and suggest system improvements.Function as a business analyst for projects, creating user stories and developing new solutions.
Role Requirements:Experience in Salesforce administration and technical project management.A mix of qualities including curiosity, user-centricity, tenacity, resilience, excellent communication, approachability, flexibility, organization, and problem-solving skills.
Benefits: Open Philanthropy offers an exceptional benefits package including full health insurance coverage in the US, dental, vision, life insurance, recommended four weeks of PTO, four months fully paid family leave, a flexible expense policy, and a commitment to continual learning and professional development.
Application Process Details: To apply, send your resume to [email removed - click apply for more details] by the deadline of November 3, 2024, at 11:59 pm Pacific Time.
About Open Philanthropy Open Philanthropy is a philanthropic funder and advisor. Our mission is to help others as much as we can with the resources available to us. We stress openness to many possibilities and have chosen our focus areas based on importance, neglectedness, and tractability. Our current giving areas include potential risks from advanced artificial intelligence, scientific research, global public health policy, farm animal welfare, and biosecurity and pandemic preparedness. In 2023, we recommended just under $800 million to high-impact causes, and we’ve recommended over $3 billion in grants since our formation.
The Role This role will work closely with our existing team to support the following functions: Salesforce: Own the user support life cycle, resolving simple cases where possible, and consulting with or escalating to other stakeholders as necessary. Keep case resolution on track and nudge stakeholders as necessary. Build and provide feedback on existing Salesforce reports and dashboards. Onboard new users, personalizing the standard half-hour hands-on welcome as needed to a given new user's role and needs. Create and maintain documentation related to Salesforce functionality. Proactively propose potential enhancements or bug fixes to existing systems and processes. Serve as a business analyst on some projects, working with stakeholders to document existing processes and user requirements and then refine them into a collection of user stories, each with a 'definition of done'. As assigned, develop new solutions which may include declarative or programmatic approaches.
Job Requirements We are looking for someone with experience administering Salesforce, and preferably with experience in technical project management. A successful candidate will also demonstrate most of these qualities: Curious, User-centered, Tenacious, Unflappable, Great communication, Approachable, Flexible, Organized, Problem-solving.
Benefits Our benefits package includes: Excellent health insurance (we cover 100% of premiums within the US for you and any eligible dependents) and an employer-funded Health Reimbursement Arrangement for certain other personal health expenses. Dental, vision, and life insurance for you and your family. Four weeks of PTO recommended per year. Four months of fully paid family leave. A generous and flexible expense policy. A continual learning policy that encourages staff to spend time on professional development with related expenses covered. Support for remote work.
Application Details The deadline for this application is Sunday November 3, 2024 at 11:59pm Pacific Time. Apply for this Job at [email removed - click apply for more details].
