Salesforce Solution Architect and Senior Administrator

About Open Philanthropy Open Philanthropy is a philanthropic funder and advisor. Our mission is to help others as much as we can with the resources available to us. We stress openness to many possibilities and have chosen our focus areas based on importance, neglectedness, and tractability. Our current giving areas include potential risks from advanced artificial intelligence, scientific research, global public health policy, farm animal welfare, and biosecurity and pandemic preparedness. In 2023, we recommended just under $800 million to high-impact causes, and we’ve recommended over $3 billion in grants since our formation.

The Role At Open Philanthropy, we use Salesforce to manage our grantmaking. We aim to make our system a user-friendly, end-to-end solution for grant processing and information management. Our Salesforce user base is around 150 and growing, and our instance is low-record-volume but high-touch and high-complexity, with lots of customization. This role will work closely with our existing team to support the following functions: Salesforce: Design and build complex Salesforce solutions, demonstrating expert understanding of platform capabilities and limitations.

Job Requirements We are looking for someone with extensive experience in Salesforce administration and development, with a strong background in solution architecture and technical project management. A successful candidate will also demonstrate most of these qualities: Expert-level knowledge of Salesforce platform capabilities and limitations Proficiency in Apex and SOQL, with experience in Lightning Web Components and Visualforce as nice-to-haves Strong understanding of Salesforce best practices and design patterns Experience with DevOps practices in a Salesforce context Familiarity with agile methodologies and their application in Salesforce projects Excellent problem-solving skills and the ability to think creatively to overcome complex challenges Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders A track record of successful project delivery in complex Salesforce environments Ability to mentor and guide junior team members Salesforce certifications (e.g., System Architect, Application Architect, or developer certifications) are a plus Philanthropic and/or nonprofit experience is a plus.

Benefits Our benefits package includes: Excellent health insurance (we cover 100% of premiums within the U.S. for you and any eligible dependents) and an employer-funded Health Reimbursement Arrangement for certain other personal health expenses. Dental, vision, and life insurance for you and your family. Four weeks of PTO recommended per year. Four months of fully paid family leave. A generous and flexible expense policy — we encourage staff to expense the ergonomic equipment, software, and other services that they need to stay healthy and productive. A continual learning policy that encourages staff to spend time on professional development with related expenses covered. Support for remote work — we’ll cover a remote workspace outside your home if you need one, or connect you with an Open Phil coworking hub in your city.