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Join the dynamic team at Funding Circle and empower small businesses with innovative financial solutions
Overview
Salary
No salary declared 😔
Location
London, United Kingdom
Expires
Expires at anytime
Funding Circle is at the forefront of supporting small businesses, driving economic growth by connecting them with essential financial resources. With a decade of innovation, our platform is leading the charge in SME lending with advanced data and technology, making a real impact in the marketplace.
- Act as the primary point of contact for small business owners seeking funding, providing exceptional customer support throughout the process.
- Guide customers in understanding the benefits and services Funding Circle offers for their business growth.
- Maintain high-quality service for existing customers, addressing their needs and inquiries effectively.
- Seeking proactive individuals who thrive in a team environment and are motivated by performance goals.
- Must be adept at multitasking, managing time efficiently, and communicating transparently with customers.
- Experience in customer service and a drive to work under pressure are essential.
Funding Circle is an equal-opportunity employer that values diversity and inclusion. We offer a supportive work environment with a comprehensive employee support system focused on Health, Wealth, Development, & Lifestyle.
Funding Circle is a company that backs small businesses to succeed. We believe the world needs small businesses and we've made it our mission to help them get the finance they need to grow. With more than a decade of expertise, we've built a game-changer of a platform with cutting-edge data and technology that's reshaping the landscape of SME lending.
As a Customer Operations Executive, you will be part of our Service team, the face of Funding Circle, working passionately to make sure small businesses have an incredible experience in getting the funding they need. You will assist and help small business owners with queries about funding with us, provide customer support to our borrowers, and help them understand what Funding Circle can offer them for their growth and expansion needs. You will also offer top quality service to our existing customers, assisting them with whatever they need.
We are looking for individuals who are driven to succeed both individually and as part of a team. You should be dynamic and KPI driven with the ability to work well under pressure. You should be proficient at multitasking with strong time management skills and have a transparent communication with the customer.
At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better. We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.
