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Join the innovative team at Payhawk and revolutionize spend management in a high-growth SaaS environment
Overview
Salary
No salary declared 😔
Location
Sofia
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Expires
Expires at anytime
Payhawk is a trailblazing spend management solution that is transforming the finance sector. Headquartered in London, this dynamic company integrates business expenses into one powerful platform, supported by top-tier investors. Payhawk's cutting-edge technology empowers finance teams to automate spending processes and control them efficiently as they scale. Working at Payhawk means being at the forefront of fintech innovation and contributing to a future-oriented venture.
- Onboard new customers, understanding their needs, and setting up their accounts
- Develop and execute client-specific project plans for seamless implementation
- Manage stakeholder relationships both internally and externally
- Provide ongoing support and consultation to ensure effective use of Payhawk services
- 2+ years of experience in Customer Success or Project Management within a SaaS company, or a relevant degree for recent graduates
- Proficiency in technology with a comprehensive understanding of software systems
- Fluency in French and English
- Strong communication skills with the ability to convey complex information clearly
- Previous fintech experience is an advantage
- Generous benefits including 30 days of paid leave
- Competitive salary package
- International office exchange opportunities
- Fully funded Multisport card
- Flexible work hours and remote work options
- Wellness perks like office massages
- Personal assistant service
- Frequent team events
- Hands-on experience with Payhawk's own products
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London, we combine company cards, reimbursable expenses and accounts payable into a single product. Our future-facing technology enables finance teams to control and automate company spending at scale. We are backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Earlybird Digital East, and Eleven Ventures.
The role entails onboarding new customers by understanding their needs and supporting with the proper set-up of their Payhawk’s account, native integrations and training on the system. You will create a project plan for each client, detailing the tasks that need to be completed for a timely installation and roll-out while managing different external & internal stakeholders. You will also develop strong relationships with our clients to build trust during the implementation process & afterwards by providing a consultative approach to ensure a proper utilization of Payhawk.
Job requirements include 2+ years as a Customer Success Specialist/Project Manager in a high growth SaaS environment or recent graduate with a relevant degree. You should be tech savvy with an ability to fully understand our software and have Native/Near native level of both French and English. Excellent verbal and written communication skills with demonstrated ability to explain complex concepts in a concrete and understandable way are also required. Experience in the fintech industry is preferred.
Benefits include 30 days holiday paid leave, competitive compensation package, a week exchange policy to another Payhawk office (London, Berlin, Barcelona, Amsterdam, Paris), Multisport card fully funded by us, flexible working hours and opportunity to work from home, company office massages, personal assistant service, regular team-wide events, and opportunity to use the Payhawk product.
