Revolutionize the Renting Experience with a Leading Prop-Tech Company
Overview
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SE1 8HP
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Home Made, the fastest-growing lettings prop-tech company, is on a mission to make renting better, safer, and fairer for everyone. By leveraging cutting-edge technology and a high-performance team, Home Made is driving change in the property rental industry. Working at Home Made means being part of a diverse, integrity-driven culture that celebrates change and aims to fix renting for good. If you're passionate about transforming the renting landscape and thrive in a supportive work environment, explore more about Home Made here.
- Customer Service and Fostering Relationships - Build and maintain strong relationships to ensure exceptional execution of scheduled events.
- Travel and Event Coordination - Expertly organize travel itineraries for Sales Associates and manage calendar events.
- Customer Communication - Deliver timely and accurate information to customers regarding their appointments.
- Maximizing Viewings - Identify and capitalize on opportunities to increase property viewings.
- Data Integrity - Regularly audit and update system information for accuracy.
- Timely Updates - Promptly inform stakeholders of any schedule changes.
- Exceptional communication skills, both written and verbal.
- Team player with a supportive work ethic.
- Excellent organizational skills with the ability to prioritize tasks effectively.
- Strong attention to detail and problem-solving capabilities.
Home Made offers attractive benefits including 24 days of annual leave plus your birthday off, modern offices, employee perks, charity day, office social events, a culture club, gym access, and opportunities for career development. As an equal opportunity employer, Home Made fosters a diverse and inclusive workplace. If you require adjustments during the recruitment process, please contact [email removed - click apply for more details].
Sales Scheduler | Home Made
Join our Sales Operations team - a great first step into the world of Property Technology and Operations!
This position offers a fantastic opportunity to work in collaboration with our Sales team to coordinate and optimise our Sales Associates (those who conduct the viewings of properties) travel itineraries, manage landlord appointments as well as delivering the highest level of customer service to our renters.With a mix of CRM management, customer service, project management and planning, it's a great place to develop core operations skills.
Location: Southwark, London (office-based role - 1 day WFHÂ post probation)
Salary:Â Depending on experience
Working Day and Time: 9am-6pm/10am-7pm Monday to Friday plus every other Saturday (advanced day in Lieu for Saturday work)
Working with us:
Home Made are the fastest-growing lettings prop-tech company that is changing the way we rent for good! By utilising our unique tech and high-performance team we are improving the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity and encourages a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good!
To explore more about what we do, click here.
Role and Opportunities:
Include but not limited to…
Customer Service and Fostering Relationships: Build strong connections with landlords and tenants to ensure our scheduled events are executed flawlessly.
Travel and Event Coordination: Organise and coordinate travel itineraries for our Sales Associates, and manage all calendar events seamlessly.
Customer Communication: Keep our customers always informed with the latest and most relevant information regarding their appointments.Â
Maximizing Viewings: Proactively seek opportunities to increase the number of property viewings facilitated by our Sales Team.
Data Integrity: Conduct regular audits to keep our system updated with accurate property and access provider information.
Timely Updates: Ensure Sales Associates, renters, and landlords are promptly informed of any changes.
About You:
- You have exceptional written and spoken verbal communication skills
- You enjoy working as part of a team and thrive in a mutually supportive working culture
- You have excellent organisation skills with the ability to prioritise workload
- You have exceptional attention to detail
- Great decision-making and problem-solving skills
Home Made Benefits:
- Annual Leave: 24 days leave + your birthday off!
- Modern, state of the art offices
- Employee Perks: discounts for stores, cinema etc
- Yearly Half Day Charity Day
- Office Social Events (Summer and Winter Parties)
- Culture Club: ad hoc events for notable dates (St. Patricks day, Diwali, Movember), Mental Health Champions, CSR opportunities
- On site Gym access, showers (towels & shower gel), and indoor bike storage
- Weekly Friday 5pm Happy Hour in the office
- Opportunities to upskill in your career through our Learning and Development Programme
We are an equal opportunity employer
Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.
Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at [email removed - click apply for more details]