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Join First Mile’s recycling revolution as a dynamic Customer Services Executive in the heart of Birmingham
Overview
Salary
£24650
Location
Birmingham, England, United Kingdom
Expires
Expires at anytime
Organisation Summary
First Mile is not just a recycling company, they're a group devoted to making a positive impact on the planet. With a vibrant culture that celebrates individuality, fosters creativity, and champions impact, they're revolutionizing recycling and inviting you to join them in their mission to safeguard the earth.
Role Summary
- Offer excellent customer service and respond quickly to customer inquiries.
- Handle customer orders and address their recycling queries.
- Contribute towards the company's mission in promoting a more sustainable planet.
Role Requirements
- Excellent telephone skills and a can-do attitude.
- Proactive, enthusiastic, and capable of showcasing these qualities in every interaction.
Application Process Details
- Start your career in a fast-growing, multi-award-winning business, where you will be valued, your personal growth prioritized, and your passion for the planet drives the work you do.
- Enjoy benefits such as learning and development opportunities, career progression, enhanced holiday allowance starting at 25 days plus bank holidays, a £60 monthly personal allowance, and an enhanced parental leave scheme.
🌟 Join Our Team at First Mile - Where Recycling Meets Excellence! 🌟
**About First Mile:** At First Mile, we're not just about recycling; we're about making a difference. Our vibrant culture celebrates individuality, fosters creativity, and champions impact. Join us in our quest to safeguard the planet, one recycled item at a time!
**The Role: Customer Services Executive** If you're passionate about delivering top-notch customer service, we have the perfect role for you! As a Customer Services Executive, you'll be at the forefront of our mission, dazzling customers with lightning-fast responses and expert solutions. From taking orders to tackling recycling queries, no challenge is too big for you!
**Working Hours & Compensation:** - Monday to Friday, 8:00-4:00/ 9:00-5.00 with a 30 minute lunch break - Starting salary: £24,650 per year, plus an enticing performance bonus.
**Why Join Us?** At First Mile, we're not just a company; we're a family united by a common goal: to make a meaningful impact on the world. Join us in the heart of Birmingham and be part of something bigger – a rapidly growing, multi-award-winning business where your voice matters, your growth is prioritised, and your passion for the planet drives everything we do.
**Responsibilities** - Handling inbound calls and emails from our valued customers. - Resolving queries with finesse, whether routine or complex. - Mastering the art of complaint handling like a true pro.
**Requirements** - A sparkling phone manner and a can-do attitude. - Proactivity and enthusiasm that shines through every interaction.
**Benefits** - Continuous learning and development opportunities. - Clear pathways for career (and salary) progression within our dynamic team. - Enhanced holiday allowance starting at 25 days plus bank holidays. - A monthly £60 personal allowance to spend on you. - Regular social events and celebrations to keep the fun alive! - Enhanced parental leave scheme because family matters.
