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Join Humaans, a pioneer in intelligent workplace infrastructure, to facilitate customer implementation of our revolutionary software.
Overview
Salary
No salary declared 😔
Location
London, UK
Expires
Expires at anytime
Organisation summary
Humaans is dedicated to crafting state-of-the-art workplace infrastructure through our AI agent, Athena. We aim to redefine the work environment by integrating workflows across multiple domains, from HR to Operations, leading to faster responses and accurate decision making.
Role Summary
- Responsible for customer satisfaction through the end-to-end implementation journey.
- Occupy a pivotal role, working with large, complex data sets and tailoring solutions to meet unique organisational needs.
- Campaign cross-functionally with Sales, CS, Product, and Engineering departments.
- Guiding customers through technical setups while managing all aspects of implementation projects.
Role Requirements
- Experience in data implementation or onboarding projects in a SaaS environment.
- Demonstrable success in project management and a knack for handling complex datasets and stakeholders.
- Technical proficiency in integrations, APIs, and webhooks.
Application Process Details
- Offering market-leading compensation, 25 days paid time off, share options, health, vision and dental care, a new MacBook, enhanced parental leave, learning & development budget, and more.
About us Humaans is building the next generation of infrastructure for the workplace; software designed for companies that are scaling fast, operating globally, and pushing into new boundaries. What started as a system of record has evolved into a broader platform for operating people globally. With Athena, our agentic AI layer, Humaans moves beyond data management into intelligent orchestration, connecting workflows across HR, IT, Finance, and Operations so organisations can act faster and with greater confidence, redefining how work gets done.
The role You'll own the end-to-end implementation journey for new customers, from signed contract to successful launch. You'll work with large, complex data sets, configure solutions to meet specific organisational needs, and collaborate across Sales, CS, Product, and Engineering to deliver implementations that customers remember for the right reasons. Manage implementation projects end-to-end, scoping requirements, setting timelines, and driving to on-time delivery across both the HRIS and Athena platform.
Job requirements Proven implementation experience — you've owned data implementation or onboarding projects in a SaaS environment, ideally involving complex data sets and enterprise customers. Strong project management — a track record of delivering projects on time and within scope, juggling multiple workstreams and stakeholders without dropping the ball. Technically confident — comfortable with integrations, APIs, and webhooks, and able to guide customers through technical setup with clarity.
Benefits Market-leading compensation that reflects your value. 25 days paid time off each year plus public holidays. Share Options with 5-year exercise window so you don’t feel pressure to exercise if you leave. Free Thursday lunches at HQ, quarterly team events, and company offsites. Top tier private coverage for health, vision and dental care. A new MacBook and tools you need to do your best work. Enhanced parental leave with up to 16 weeks for primary and 4 weeks for secondary. Learning & development budget.
