Return to jobs
Join dxw, an employee-owned agency focused on improving public services by designing and delivering premium digital products, in a challenging Product Manager role.
Overview
Salary
£55000
Location
Anywhere in the UK - Hybrid
Expires
Expires at anytime
About dxw:
dxw is an employee-owned agency consisting of technology, design and delivery experts. We primarily serve public and third sector organisations, designing user-friendly, accessible digital services that improve users' lives. Our client portfolio includes the NHS, the Department for Education, and Citizens Advice. Our goal is to help these organisations reduce their tech costs so they can devote more resources to aiding the vulnerable. By doing so, we strive to enhance public interaction with government and ensure it serves the greater good.
Role Summary:
- Shape the scope and direction of digital products and services in complex public and third sector environments. - Work within multidisciplinary teams to define product vision, shape roadmaps, and prioritise impactful delivery. - Focus on achieving significant outcomes for users and measurable value for client organisations. - Operate with a high degree of autonomy, balancing user and business needs, organisational strategy, policy constraints, and technical feasibility.
Role Requirements:
- Relevant experience in shaping digital products. - Proven track record of managing digital products or services through different stages of the product lifecycle. - Ability to shape and be accountable for product direction in complex environments. - Competence in establishing trust and buy-in with stakeholders. - Balancing user needs, business value and technical constraints effectively. - Structured, evidence-backed prioritisation decision-making skills. - Proficiency in defining and using success measures and performance metrics. - Clear communication skills for technical and non-technical audiences. - Experience working effectively in agile, multidisciplinary teams. - Ability to quickly adjust to changing priorities. - Experience in the public or third sector is preferred.
Benefits:
- Interest-free season ticket loans, electric vehicle and cycle to work schemes. - Up to 18 weeks of paid parental leave depending on your situation. - 28 days holiday plus bank holidays. - Pension with up to 5% matching contribution. - Flexible working provisions. - Macbook and a home office setup budget.
About dxw: We are an employee-owned agency of technology, design, and delivery experts who work primarily with public and third sector organisations to build usable and accessible digital services that fit seamlessly into users' lives. We help organisations like the NHS, the Department for Education, and Citizens Advice spend less money on technology, so that they can spend more on helping the most vulnerable. We aim not only to produce better services, but to radically and permanently improve people's interactions with government and to make it a better instrument of good.
The role: As a Product Manager at dxw, you'll shape the scope and direction of digital products and services in complex public and third sector environments. This is a hands-on delivery role where you'll work within multidisciplinary teams to define product vision, shape roadmaps, and prioritise impactful delivery. You'll keep things focused on achieving meaningful outcomes for users and measurable value for client organisations. You'll operate with a high degree of autonomy, balancing user and business needs, organisational strategy, policy constraints, and technical feasibility.
Job requirements: You have experience shaping digital products and are motivated by the opportunity to improve public services. You have effectively managed digital products or services through different stages of the product lifecycle. You are confident in shaping and taking accountability for product direction in complex environments. You build trust and buy-in with stakeholders around an agreed vision and strategy. You balance user needs, business value, and technical constraints effectively. You make structured, evidence-based prioritisation decisions. You define and use measures of success and performance metrics to guide strategy. You communicate clearly with technical and non-technical audiences. You work effectively in agile, multidisciplinary teams. You thrive in ambiguity and adapt to changing priorities. Experience in public or third sector organisations is preferred.
Benefits: Interest-free season ticket loans, electric vehicle and cycle to work schemes. Up to 18 weeks of paid parental leave depending on your situation. 28 days holiday plus bank holidays. Pension with up to 5% matching contribution from dxw. Flexible working to support your wellbeing and personal commitments. Macbook and home office setup budget.
