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Key Account Manager

Paul Rhodes Bakery

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Posted 2 weeks ago

Join Paul Rhodes Bakery and cultivate lasting relationships in London's vibrant food scene as our Key Account Manager

Overview

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£37000 - £39000

icon Location

Hybrid: London / Home / Customer Sites

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Expires at anytime

Organisation summary: Join the team at Paul Rhodes Bakery, an esteemed name in London's food industry, known for supplying handcrafted sourdoughs, pastries, and cakes. Founded in 2003 by a former Michelin-starred chef, the company thrives on providing top-quality baked goods to a broad range of food businesses. As we approach twenty years of service, our commitment to excellence remains, fueled by a dedicated team that ensures every product is fresh, relevant, and delightful.

  • Role Summary:
    • Build and nurture strong relationships with chefs and clients.
    • Support client needs while fostering business growth.
    • Engage with clients on-site, plan menus, and resolve issues.
    • Work flexibly from the office, home, and client locations.
  • Role Requirements:
    • Proven account management experience.
    • Strong commercial insight.
    • Excellent attention to detail and organizational skills.
    • Adaptable, flexible, with a problem-solving mindset.
    • A passion for food and the industry.
  • Perks:
    • Competitive salary plus up to £10,000 bonus.
    • Hybrid/flexible work arrangement.
    • Complimentary bakery products and discount at the shop.
    • Free birthday cake and seasonal company events.
    • Inclusive pension scheme.

To apply, please include a cover letter explaining why you're the perfect fit for this role. We're excited to welcome you to our team!

Key Account Manager

  • Location: London-based Hybrid/Flex: Lassell St, Greenwich, SE10 9PJ; Home office; and customer sites.
  • Position: Full-time, Permanent, M-F (flexibility required for occasional project involvement or issue resolution)
  • Salary: £37,000 - £39,000 (depending on experience) + £10K achievable bonus

About Paul Rhodes Bakery:

Founded by former Michelin-starred chef Paul Rhodes in 2003, Paul Rhodes Bakery has built a strong reputation as the go-to supplier of quality handcrafted sourdoughs, cakes and pastries in the capital. Paul’s ambition when he started the bakery was simple: to provide London’s busy chefs with the best handcrafted bread, made from the finest ingredients possible. Today, as the bakery heads towards twenty years in business, the goal remains the same and this ambition underpins everything we do. Our bakers and pastry chefs, along with a vital support network of customer service and account managers, packers, and drivers, work around the clock to provide our customers, with an exciting selection of products that are always fresh, relevant, and delicious - that they are happy to serve to their customers.

Who we serve:

We work with food businesses of all sizes, from hotels, restaurants, bars, retailers, delis, and small independents along with contract caterers, all of whom demand the best for their customers. Our business is constantly evolving, and we are always looking at new ways of working.

Key Account Manager:

The primary focus of the Key Account Manager is to build and maintain long-lasting relationships with our existing chefs and clients, supporting their needs and businesses whilst working to maintain, grow and look after ours.

Key Requirements of the Role:

A confident and self-motivated team member with a positive, collaborative outlook is critical for this role, and someone who loves the food industry and has a passion for service.

Confidence and an engaging way with people is key here – visiting busy kitchens, dealing with chefs, planning menus with them, planning launches, and of course, resolving things when they go wrong.

The successful candidate will have:

  • proven account management experience and commercial acumen,
  • experience in managing a portfolio of B2B relationships along with
  • excellent attention to detail, communication, interpersonal skills, and being highly organized.

You will be adaptable, flexible, and solution-driven, enthusiastic to work as a team through the highs and lows. You will have a passion for food and be enthusiastic about Paul Rhodes Bakery, where we are as a business currently, and where we are going.

Perks:

Highly competitive base salary, plus £10,000 potential bonus

  • Flexible working: a great combination of working from the bakery, at home, and out and about in kitchens meeting chefs
  • Free bread and baked goods to all staff, plus staff discount at our shop in Greenwich
  • Free Birthday cake of your choice
  • Pension scheme
  • Seasonal company social events

Please note that all applications must include a cover letter explaining why you think this role is for you.

We look forward to hearing from you!

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