Supporter Development Officer

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.

The role entails joining our ambitious fundraising team and playing a vital role in donor care and administration of our charity membership scheme. Our members and supporters are at the heart of our work and you’ll be the first point of contact and the voice of the Soil Association membership scheme. This means you’ll quickly gain a deep appreciation of why we have such a loyal supporter base.

Job requirements include a strong customer service background both in writing and by telephone. You will have extensive experience of database administration and financial processing. As well as experience of working in a busy administration role with competing deadlines. Someone who enjoys being on the phone and has experience of dealing with an organizations supporters or members is ideal.

Benefits include 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time), pension scheme with ethical investment options and employer contribution increasing with length of service, free membership of the Soil Association and discounts on organic produce, volunteer days to give back to the local community or support green initiatives, family friendly policies and flexible working, cycle to work scheme, sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce.

To apply, click ‘apply now’ to submit your application form. Please note we look at applications on arrival and reserve the right to close this vacancy early. Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage. For any queries, please contact [email removed - click apply for more details] Please note we do not accept CVs or Cover Letters.