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Join Wellcome Collection’s dynamic team as a Library Experience & Engagement Facilitator during an exciting period of transformative change
Overview
Salary £34800
Location London, UK - Hybrid
Expires Expires at anytime
The Wellcome Collection, part of the globally recognized Wellcome Trust, is a unique institution dedicated to exploring health and human experience through its museum and library. As an organization committed to supporting scientific research for a healthier future, it currently embarks on a new ten-year strategic journey, making it an exhilarating time to become part of its vision to value everyone's health experience.
- Provide support at service points and handle remote enquiries to ensure users access information and resources efficiently.
- Participate in cross-departmental projects, potentially including cataloguing and transcription.
- Engage with diverse audiences, contributing to the creation of inclusive environments.
- Exceptional communication skills and a passion for libraries and archives.
- Experience in customer or visitor-focused service delivery.
- Commitment to inclusivity and diversity in the workplace.
- Submit a current CV and complete a brief application form.
- Prepare for potential interviews commencing the week of February 10, 2025.
- Anticipate a work schedule that includes Thursday evenings and Saturdays as part of a rota system, with flexible working options available.
Wellcome Collection is a free museum and library exploring health and human experience. We are part of Wellcome Trust, a global charitable foundation that supports science to build a healthier future for everyone. We are embarking on an exciting period of change with a new ten-year strategy. This role will play an important part in bringing to life our vision of a world where everyone’s experience of health matters.
As a Library Experience & Engagement Facilitator, you will be working in the Library Experience & Engagement team within Curatorial and Public Practice. Your role will involve providing support to users across library service points and through a remote enquiries service, ensuring that all users receive accurate and timely access to information and resources. You will also be involved in projects with other parts of Wellcome Collection, which could include cataloguing, transcription projects, or cross-team engagement activities.
We are looking for someone with good communication skills, with experience of engaging with a range of audiences. You should have a passion for libraries and archives, engaging people with collections, and working to create inclusive environments in a library setting. Experience of delivering a high level of service in a customer or visitor-focused environment is essential.
To apply please upload your current CV and complete our short application. Interview dates: Week commencing;, Monday 10, February 2025. The Library Experience and Engagement team contributes to a daily rota, supporting the library service open 6 days a week. Working patterns will include a regular rota of Thursday evenings and Saturdays. The team currently supports a day off rota each fortnight, which can be worked onsite or at home.
Diversity and Inclusion is at the heart of everything we do. We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition.
Upon a conditional offer being made, the successful applicant for this position will be required to undertake a Basic Disclosure and Barring Service (or equivalent) criminal record check to disclose any ‘unspent’ criminal convictions or conditional cautions under the Rehabilitation of Offenders Act 1974.
