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Join Patagonia, a leader in environmental activism and high-quality outdoor apparel, and make a difference as a Customer Service Representative
Overview
Salary
No salary declared 😔
Location
Amsterdam, Netherlands - Hybrid
Expires
Expires at anytime
Patagonia, a recognized outdoor apparel company, also prides itself on being committed to environmental activism. As part of the 1% for the Planet initiative and a registered B Corporation, we have actively contributed over $145 million to environmental causes. Our distinct stance on sustainability offers a unique work proposition.
Role Summary:
- Represent Patagonia Europe as a Customer Service Representative.
- Handle customer inquiries through phone and email.
- Help customers with their orders, manage returns and exchanges, and track shipments.
- Provide accurate details about our products.
Role Requirements:
- Fluency in English and Spanish. Additional European language skills will be an advantage.
- Strong communication skills and ability to multitask.
- Interest in environmental conservation.
- Previous experience with Microsoft D365, Salesforce, and PowerBi will be desirable.
Application Process Details:
- We value diversity and, therefore, encourage applications from underrepresented groups, including BPOC.
- We assure all applicants of equal employment opportunities.
- Please ensure your CV and cover letter are in English.
Patagonia is an outdoor apparel company founded in 1973, committed to environmental activism and high-quality products. As a registered B Corporation and a founding member of 1% for the Planet, we have contributed over $145 million in grants and in-kind donations to support environmental causes worldwide.
The role: As a Customer Service Representative at Patagonia Europe, you will be the face of our company, providing top-notch service to our customers. Your responsibilities include handling customer inquiries via phone and email, assisting with orders, tracking shipments, and managing returns and exchanges. You will also provide accurate product information and assist in various customer service tasks.
Job requirements: We are looking for candidates who are fluent in Spanish and English, with additional European languages being a plus. You should have excellent communication skills, be able to effectively handle multiple tasks, and have a strong interest in environmental conservation. Experience with Microsoft D365, Salesforce, and PowerBi is desirable.
Benefits: Patagonia offers a hybrid work model, allowing you to work from home up to three days per week. We are dedicated to unbiased decision-making and providing a great experience for all job applicants.
Other: We encourage applications from underrepresented groups, including Black and People of Colour (BPOC). All applicants will receive equal employment opportunities. Please ensure your CV and cover letter are in English.
