Elevate your career in sustainable tourism as a Product Manager and craft unforgettable global adventures for customers.
Overview
£39000 - £43000
Farnborough, Hampshire, United Kingdom - Hybrid
Expires at anytime
At Explore, we are passionate about sustainable travel and offer diverse and extraordinary adventures across 100 countries. We further stand out with our key focus on continual improvement, loyalty to our values, and excellent customer service which is reflected by our B Corp Certification and Feefo Platinum Service Award. We are seeking a Product Manager to create memorable global adventures, be it cultural holidays, treks, cycle rides, or family adventures in Southeast Asia.
Role Summary
- Develop sustainable and profitable itineraries conforming to safety guidelines
- Innovate products based on feedback for market leading trips
- Manage portfolio of tours in Southeast Asia, becoming the company expert for these regions
Role Requirements
- Prior travel experience in Southeast Asia and understanding of sustainable travel
- Proficiency in the small group adventure market
- Capability to work under pressure and meet tight deadlines
- Strong written and verbal communication skills and ability to forge global partnerships
- Ability to innovate and bring new ideas along with a growth mentality
- Experience of working in a product role in the past will be advantageous, as will experience of delivering quality improvements to tour portfolios
This role is full-time and based in Farnborough, Hampshire with flexible working patterns.
Explore is an adventure travel expert focused on sustainable, small group holidays which create stories to tell for a lifetime. From classic group tours and family adventures, to walking, wildlife and cycling trips. With around 100 countries to choose from, our customers explore the world with us. Join us on our journey, creating extraordinary travel experiences for all. Sustainability has always been at the heart of what we do, as has the ethos of continual improvement. A trusted brand B Corp certified and a Feefo Platinum Service Award holder, we pride ourselves on doing the right thing, by our people, our customers, and the planet. In a complicated world that's full of potential, we strive to be better than yesterday. We put people at the heart of everything we do and are proud of the extensive benefits we offer.
The role: You will create our unforgettable worldwide adventures be it a cultural holiday, a bucket-list trek, a cycle ride through the backroads of a little-known destination or an amazing family adventure. It's the Product Manager's role to develop and deliver sustainable, profitable itineraries which operate within our safety guidelines. You will be continually monitoring feedback and innovating your product, to ensure that Explore always offers market leading trips which exceed our customers' expectations. The successful candidate for this role will look after a variety of destinations in Southeast Asia, specifically Vietnam, Thailand, Cambodia and Laos. You will manage this portfolio of tours and be (or become) the company expert for these regions.
Job requirements: Extensive travel experience in Southeast Asia. Good working knowledge of the small group adventure market. Experience of working in a product role in the past. A passion for sustainable travel, and a knowledge of what this means. Must be able to celebrate diversity and be able to build great relationships with global partners, whilst having high and fair expectations of them. Strong written and verbal communication skills are essential. Passionate about providing exceptional customer experiences. Experience of delivering quality improvements to a portfolio of tours would be beneficial. A growth mentality is essential. Curious and quick to adapt. Confident with bringing new ideas to the table. A strong negotiator and someone who gets things done. Experience of working to tight deadlines, under pressure. Excellent attention to detail. Able to travel overseas to visit suppliers.
Benefits: This role is based in Farnborough, Hampshire with 2 days per week in the office. Our office is within walking distance of the train station and has free parking. This is a full-time position, however work life balance is important to us and so we are open to discussion on flexible working patterns (minimum 4 days per week). Salary: £39,000 - £43,000 p.a. + bonus