Credit & Collections Advisor

Bryt Energy is seeking to recruit a Credit & Collections Advisor to support the business with achieving its debt collection, credit risk and change of tenancy related activities.

The role: This is an exciting opportunity to join the Customer Operations department in a varied and vital role for the business, undertaking B2B debt recovery processes, credit risk related activities, change of tenancy and other associated additional core processes. This will include primarily the activity of supporting the business achieve its debt recovery aims and ensure our B2B customers are paying all invoices in a timely manner. You will be utilising various contact methods, including telephony, email and whitemail to ensure all customers are provided a fair and considered debt collection journey, prioritising the customer experience whilst managing business recovery aims.

Job requirements: The role would be ideal for someone who has prior experience of collecting unpaid energy invoices from SME and I&C customers. Previous experience of collecting debts of this nature is essential, and prior energy supply experience would be useful for the role. The role will also support the business by completing credit checking activities and other credit risk monitoring and mitigation where required. The role may also require completion of Change of Tenancy related activities, as well as actions required.

Benefits: We have a Hybrid working approach, but the successful candidate will be required to be in the office a minimum of 1 day a week.

Application details: Contact us at [email removed - click apply for more details].