Drive hypergrowth in 2025 by spearheading Yayem’s first Analytics and Operations role–a unique opportunity to shape the future of globally dispersed communities.
Overview
£60000
London / New York/ Remote
Expires at anytime
Everyone wants community… no one knows how to build it.
We do and we have. In scaling our own community, we have built the world’s first holistic operating system for globally dispersed communities - leveraging the power of online to unlock magic in real life.
Now we’re opening up our tech to networks and communities around the world, and we’re looking for someone to help us plan, build & scale it.
We are recruiting our first Operations & Strategic Planning role – a pivotal role at the core of our new strategy. You will work closely with our team to build and scale Yayem OS, our B2B (white label) product. You will make an instant and lasting impact on our operations and lay the ground for hypergrowth in 2025.
The role:
- Work closely with our founders to develop & deploy a budget, set and manage core business metrics
- Build and execute an ambitious B2B expansion plan, with our CEO
- Manage large scale projects across multiple stakeholders, timezones, and business units
- Define granular pricing strategies for our suite of Yayem OS products
- Build client success processes and develop operations that scale
- Ensure the best end-to-end experience for our client communities
- Continually improve efficiency and customer satisfaction KPIs
- Make critical, data-driven business decisions
- Wear multiple hats, we are a startup after all!
About you:
- 4+ years in a highly analytical environment (eg consulting, banking and/or MBA)
- A track record of dealing with complex operations & building processes (SaaS experience a plus)
- A strong, data-first positive mindset, can do leadership & proven ability to build high performing teams
- Exceptional interpersonal skills at all levels
- A problem solver at heart
- Obsessed with customer experience
- Happy to roll up your sleeves and get your hands dirty
- You must be eligible to work in the UK
We offer:
- Great mentorship and career growth
- Launch a business from the ground up, and rapidly operate at scale
- Make an impact: the chance to shape the future of communities
- Exposure to our family of advisers and investors
- Competitive pay plus stock options, with significant upside, and global perks
Yayem is an equal opportunity workplace. Our team is the industry’s most diverse and we thrive in inclusive environments that mirror the rich tapestry of our communities.