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Join Payhawk, a pioneering company in global spend management, as an IT Helpdesk Engineer with opportunities for growth and learning.
Overview
Salary
No salary declared 😔
Location
London, UK
Expires
Expires at anytime
Organisation Summary
Based in London, Payhawk is a leading spend management solution provider helping businesses globally scale efficiently. They provide a unified solution for company cards, reimbursable expenses, and accounts payable making company spending manageable and automated. They have a strong customer base in 32 countries and an international presence across Europe and America. Payhawk has secured backing from respected investors like Lightspeed Venture Partners, Greenoaks, and Eleven Ventures.
Role Summary
- Assist with IT onboarding and operations.
- Manage IT inventory and support general IT & Security tasks.
- Serve as the first line of support for internal tickets.
Role Requirements
- Bachelor’s degree in IT, Computer Science or a related field, or equivalent experience.
- 1-2 years of experience in IT and desktop support.
- Familiarity with Windows, macOS, and Mobile platforms (iOS and Android).
- Understanding of identity management platforms and application management.
- Proficiency in networking and protocols.
- Hands-on experience with hardware setup, maintenance, and troubleshooting.
- Excellent communication, organizational and multitasking abilities.
- A proactive approach to learning and problem-solving.
Benefits
- 30 days paid holiday leave, competitive compensation package, and pension scheme
- Office exchange policy to locations like Amsterdam, Paris, Berlin
- Flexible working hours and regular team-wide events
- Office membership benefits
- Opportunity to use the Payhawk product
Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Quantive, and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Earlybird Digital East, and Eleven Ventures.
The Role We are looking for an IT Helpdesk Engineer to help with the IT onboarding and operations. As a key member of the IT & Security Team, you’ll be responsible for managing the IT inventory, helping with general IT & Security tasks and acting as the first line of support for our internal tickets. The ideal candidate should be experienced in managing IT systems and with a strong willingness to learn and grow in the information security field.
Job requirements Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent relevant experience. At least 1–2 years of experience in IT and desktop support. Proficiency in Windows, macOS, and mobile platforms (iOS and Android). Knowledge of identity management platforms and application management Basic knowledge of networking and protocols. Familiarity with security best practices, endpoint protection, and compliance tools. Strong customer service skills and ability to handle high-volume support environments. Hands-on experience with hardware setup, maintenance, and troubleshooting. Excellent written and verbal communication skills. Strong organizational and multitasking abilities. A proactive attitude toward learning and problem-solving.
Benefits 30 days holiday paid leave Competitive compensation package + pension scheme Exchange policy to another Payhawk office (Amsterdam, Paris, Berlin, Barcelona, Sofia) Flexible working hours Regular team-wide events Office membership benefits Opportunity to use the Payhawk product
