Platform Engineer

Platform Engineer 

Who We Are and What We Do 

At SilverRail, we're on a mission to reshape the way the world travels, and we're inviting you to be part of this journey. Rail is becoming the go-to choice for short and medium-haul travel worldwide, and we're here to help make it happen.

In the face of the ongoing climate crisis, our vision is crystal clear. We are transforming the online customer experience for rail travel, making it easier than ever for customers to find, buy and use rail. Our cutting-edge technology is the backbone of rail and travel agencies worldwide, making it effortless for travellers to choose the eco-friendly option and reduce their carbon footprint. 

We have nearly 15 years of trailblazing success behind us, and our teams are spread across the globe, with bases in London, Boston, Brisbane, and Stockholm. We thrive on the philosophy of 'fail-fast-fail-early,' which drives us to find ingenious solutions to complex challenges.

Join us, and help shape the future of travel!

The Role 

To help us through our next phase of growth, we're looking for smart, forward-thinking, and motivated engineers that are capable of reliably operating and maintaining our systems and supporting networks. This is an ideal role for someone less experienced but with ambitions to grow their career in Platform Engineering.

As a Platform Engineer you will be part of a global team that designs, builds and operates Silver Rail’s cloud native SaaS platform. You will be utilising industry leading tools and practices, and embedding core principals of SRE, Security and Automation into our services. Those who join us will have the opportunity to design, implement, and manage all aspects of the cloud platforms and infrastructure. You will receive hands-on experience building the next-generation SaaS platform serving travellers around the world.

Key Responsibilities 

• Contribute to building and enhancing every aspect of SilverRail’s evolving infrastructure and platform as a service. 

• Support internal and external customers, and build on key cloud technologies 

• Manage service reliability functions such as monitoring & alerting solutions, latency & load performance, uptime, and error budgets. 

• Develop, maintain, and utilise SilverRail’s deployment automation, configuration management, and orchestration systems. 

• Design, build, and manage SilverRail’s cloud environments and associated technologies

• Own the deployment process to ensure streamlined, zero-downtime, and orchestrated service delivery. 

• Work with cross functional teams to optimise processes, application development, and customer support. 

• On-call responsibilities

Required Competence and Skills

• Hands on experience in operations engineer, DevOps, SRE, sysadmin role or academic knowledge

• 1+ year of industry experience in an IT function, and exposure to Public Cloud services

• Foundational knowledge of Linux based operating systems  

• Awareness and exposure to programming practices and Software Development Life Cycle models

• Experience in a common programming language or scripting language (python, ruby, bash, etc)

• Exposure to Infrastructure as code concepts and languages, Terraform, CloudFormation, ARM etc

• Exposure and awareness to Container technologies, exposure to Container platforms such Kubernetes (AKS/EKS/GKE/Rancher/Openshift/Anthos) would be beneficial 

• Knowledge of Git and Git based workflows such as GitOps 

• Advocate of software best practices and Agile SDLC. 

• Software development experience is highly valued.

Why us? 

• We are a globally accredited Great Place To Work: https://www.greatplacetowork.co.uk/workplace/item/6789/SilverRail+Technologies&time=1683041411341#career

• We are an accredited flexible company and were named in Flexa’s Top 50 Most Flexible Companies: https://flexa.careers/companies/silverrail

• We are a remote first working organisation, and for this role we would welcome applications from candidates who are comfortable working remotely but willing to travel for team meetings when needed.

• We offer a highly competitive benefits package including private healthcare insurance, rail discounts and flexible working.

• We provide a wealth of career development opportunities with training that is individual, focused on improving your skills and helping you become the best professional you can be. 

• Our team’s health and wellness is genuinely important to us, so we offer a number of wellbeing seminars and membership to the #1 leading meditation app.

• We are the fourth company in the world to become reproductively responsible, accredited by Hertility providing educational workshops around women’s health, family planning and fertility as well as progressive leave policies & hormone testing 

• A unique opportunity to work for a tech company that is helping the environment by revolutionising the way we travel. 

Our values are simple: Do Good by working for a better tomorrow; Think Big Act Smart by being curious, adaptable and data-driven; and remember that through collaboration we will always be Stronger Together. 

*We are a neurodiverse employer and are working hard to improve our recruitment processes, so if there is any way that we can make the recruitment experience better for you then please let us know in your application - all information will be treated as strictly confidential*