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Join the revolution in banking with Monzo as a TechOps Platform Specialist, changing lives through technology and financial education
Overview
Salary £60000 - £75000
Location London
Nomad Friendly? 
Expires Expires at anytime
Monzo, an innovative, problem-solving bank with a mission to make money accessible for everyone, is looking for a highly skilled and motivated TechOps Platform Specialist. You'd join a thriving technology team, playing a crucial role in ensuring the health, security, and optimal configuration of our critical SaaS platforms. As a technical expert, your responsibilities encompass preserving data integrity, overseeing integrations, and taking charge of the technical aspects of our legal hold procedure. You must have a deep understanding of data retention, and an ability to work both collaboratively and independently, all while fostering robust technical solutions. The role offers a competitive salary of £60,000 - £75,000 plus share options and other great benefits like a £1,000 learning budget per year, flexible working hours, and remote work opportunity in the UK. The application process includes a series of calls and technical and behavioural interviews which should take around 2-3 weeks. We're committed to diversity, inclusion, and providing equal opportunities for everyone.
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our team about what it's like working at Monzo ✨
📍London OR UK Remote | 💰£60,000 - £75,000 + Benefits | Hear from the team ✨
⭐ Our TechOps team
We are seeking a highly motivated and skilled TechOps Platform Specialist to join our growing technology team. In this role, you will play a key part in ensuring the health, configuration, and security of our critical SaaS platforms. You will be a technical expert, responsible for maintaining data integrity, managing integrations, and taking ownership of the technical implementation and operation of our legal hold process, including designing and executing eDiscovery capabilities in close collaboration with our legal team. This role requires a strong understanding of data retention and preservation, excellent technical skills, and the ability to work independently and as part of a team.
🔑 You’ll play a key role by...
- Supporting our Legal and People teams with robust technical solutions for eDiscovery cases and legal hold implementations
- Ensuring that platform configurations align with our security policies and industry best practices to protect data integrity
- Proactively identifying and resolving potential platform issues before they impact user experience
- Implementing and maintaining automated monitoring and alerting systems to enhance platform reliability
- Collaborate with the wider TechOps teams to design & support new tools and platforms
- Generating and analysing regular reports on platform performance to drive data-driven improvements
- Researching and recommending new technologies and tools that can enhance platform efficiency and security
🤩 We’d love to hear from you if…
- You have hands-on experience with eDiscovery processes and tooling
- You have extensive experience managing SaaS platforms and cloud technologies
- You are well-versed in implementing technical processes for informational risk management and compliance
- You possess strong skills in scripting languages like Python or PowerShell
- You thrive both independently and as part of a collaborative team
🙌 What’s in it for you
💰 £60,000 - £75,000 ➕ share options
📍 This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more! Read our full list of benefits.
🌈 The application journey has 3 key steps
- 30 min Recruiter call
- 30 min initial call with the Hiring Manager
- 2 hours of technical and behavioural interviews
This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to [email removed - click apply for more details]. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-OS1 #LI-REMOTE
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
