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Join the floor team of the innovatively creative V&A East Museum, opening April 18, 2026, and help shape its identity as a leading cultural hub.
Overview
Salary
No salary declared 😔
Location
Queen Elizabeth Olympic Park, Stratford, London
Expires
Expires at anytime
Organisation Summary
V&A East is an exciting new museum celebrating creativity's power to create global change. Based in London's Queen Elizabeth Olympic Park, the museum will feature exhibitions, creative commissions, and events, launching officially on April 18, 2026.
Role Summary
- Providing a high standard of visitor experience and safety.
- Engaging with diverse audiences and maintaining the security of the retail spaces.
- Representing and promoting the values of V&A East.
Role Requirements
- Enthusiastic, communicative and reliable.
- Proactive and solution-focused attitude.
- Commitment to visitor service and team work.
Application Process Details
- Strongly welcomes applicants from the surrounding boroughs of Hackney, Newham, Tower Hamlets, and Waltham Forest.
- Committed to an inclusive and accessible recruitment process.
- Encourages applictions from individuals with disability.
The V&A East Museum is an exciting new venture that celebrates the power of creativity to effect global change. Located in the vibrant Queen Elizabeth Olympic Park in Stratford, London, the museum is set to open on April 18, 2026. It will feature exhibitions, creative commissions, and events that highlight the people, ideas, and creativity shaping global culture.
The Role: As a Floor Assistant at V&A East, you will be integral to providing a high standard of visitor experience and safety. Your responsibilities will include welcoming and engaging with our diverse audiences, maintaining the security of the retail spaces during the day, and championing the values of V&A East. This role offers a fantastic opportunity to be part of a team that will shape the museum's identity as a leading cultural hub.
Job Requirements: We are seeking enthusiastic, communicative, and reliable individuals who are proactive and solution-focused. While specific qualifications are not detailed, the role requires a commitment to visitor service and an ability to work effectively as part of a team.
Benefits: Employees at V&A East enjoy a generous pension scheme, 29 days of holiday plus bank holidays, flexible working arrangements, discounted tickets to V&A exhibitions, a subsidized staff canteen, and a 25% discount in V&A shops. Additional benefits include a bicycle loan, interest-free season ticket and rental deposit loans, and access to a wide range of training and professional development opportunities.
Applications: We encourage applications from those living in or with significant lived experience in the surrounding boroughs of Hackney, Newham, Tower Hamlets, and Waltham Forest. This is to help build V&A East for and by the local communities.
V&A Commitment to ED&I: The V&A is committed to equality, diversity, and inclusion and is a Disability Confident Employer Level 2. We offer an inclusive and accessible recruitment process, and make reasonable adjustments during the recruitment process to ensure that all candidates can perform to their best.
