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Work as a Visitor Experience ambassador for the world-renowned British Museum and contribute to a welcoming and informative experience for millions of global visitors.
Overview
Salary
£26084
Location
Bloomsbury
Expires
Expires at anytime
Organisation summary
The British Museum, one of the world's most famous cultural institutions, presents the unique opportunity to join its Visitor Services Department. Here, you will partake in delivering excellent customer service while securing the safety of the Museum's globally prestigious Collection and approximately 6 million annual visitors.
Role Summary
- Engage proactively with visitors across the entire Grade 1 listed building.
- Assist with visitor queries, manage visitor flow, and maintain security vigilance.
- Adapt and solve problems in a fluctuating environment.
Role Requirements
- Need to hold an SIA door supervisors' licence or be willing to undergo necessary training and complete the licence application process.
Application Process Details
- Inform any additional needs for application assistance at bmrecruit@britishmuseum.org
Visa Requirements
- Applicants must have the right to work in the UK, or the job role must be within the list of eligible occupations and meet the minimum salary threshold.
Introduction to the Visitor Services Department at the British Museum: Working in the Visitor Services department at the British Museum offers a unique opportunity to be part of a dedicated team that plays a vital role in delivering excellent customer service while ensuring the safety and security of both our visitors and the Museum's world-renowned Collection. As an ambassador for one of the most famous cultural institutions in the world, you’ll take pride in contributing to a welcoming and informative experience for a diverse and global audience, with approximately 6 million visitors annually.
The Role: In this physically active role, you will work across the entire Grade 1 listed building, engaging proactively with visitors, answering questions, and managing the flow of visitors while being vigilant in maintaining security. You’ll also tackle challenges posed by the environment, including fluctuating temperatures in the historic Grade 1 setting. Your resilience, adaptability, and problem-solving skills will be essential as you contribute to creating a positive and secure atmosphere for all.
Job Requirements: Holding an SIA door supervisors' licence is an essential requirement of the role. Successful candidates without this licence must be prepared to attend and pass this training, and to complete the licence application process.
Benefits: The Museum offers a competitive benefits package including: Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays. Membership of the civil service defined benefit pension scheme. Free entry to a wide range of museums and exhibitions. Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections. Interest-free travel, bicycle, and rental deposit loans. Professional and personal development opportunities. Employee Assistance Programme. Discounts on food and gift shop purchases.
Application Details: If you have any additional needs that we should be aware of in order to support you with your application, please provide details to [email removed - click apply for more details].
Visa Requirements: We have a legal responsibility to ensure that employees have the right to work in the UK. If you currently do not hold the right to work in the UK, we can only sponsor a limited number of roles that meet eligibility criteria. To offer a sponsorship, the job role you apply needs to be in the list of eligible occupations. Additionally (with some limited exceptions), the role will need to meet the minimum salary threshold of £38,700 or the going rate for the job, whichever is the highest.
