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Join the Young V&A, a pioneering Museum in East London, as a Front of House Assistant. Be a part of our mission to inspire the next generation of creative minds
Overview
Salary
£24617
Location
Cambridge Heath Road, Bethnal Green, London
Expires
Expires at anytime
Young V&A is a museum rooted in East London with a 150-year heritage, designed to inspire creativity in young minds. Our collection comprises more than 2000 toys, characters, objects and artworks from around the world. As a Front of House Assistant, your role will be crucial to providing a remarkable visitor experience.
Role Summary:
- Greet visitors and promote products
- Maintain the display standards and sell in our shops
- Engage with visitors in our galleries to ensure a safe and fun visit
- Sell memberships and exhibition tickets
- Assist with events and school visits
- Look after the learning studio and lunchroom admissions
- Support the volunteer programme to foster a single front of house team culture
Role Requirements:
- Exceptional customer service skills
- Ability to sell through service
- Ability to engage with young visitors
- Adaptable, willing to work across various functions
Young V&A is part of the V&A, the world's leading museum of art and design, and provides an environment that is rewarding both personally and professionally. We offer a generous pension scheme, flexible working, 29 days annual leave (plus bank holidays), tickets to V&A exhibitions, staff diversity networks and a whole host of other benefits.
The Role Young V&A is a museum sparking creativity now and for the future. Created with 0-14year-olds, it is a place for young people to imagine, play and design, and get inspired by a collection of 2000 toys, characters, objects and artworks from around the world and throughout history. Rooted in its local community with 150-year heritage as East London’s first museum, Young V&A works to energise young creators everywhere, as well as empower everyone to promote creativity for the next generation and support the teaching of art and design education for all.
The Front of House Assistant roles at Young V&A play a pivotal part in providing an exceptional, hands on, and joyful visitor experience with a sales through service approach. Front of House Assistants work across all front of house functions including greeting our visitors, promoting products to customers, maintaining display standards and selling in our shops, engaging in our galleries ensuring a safe and fun visit, upselling our membership scheme, selling tickets to our exhibition, helping out with events, checking in schools and looking after the learning studio and lunchroom admissions. They also support the front of house volunteering programme to support a one front of house team culture.
The V&A The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.
Benefits Generous pension scheme 29 days plus bank holidays Flexible working Tickets to V&A exhibitions Subsidised staff canteen 25% discount in V&A shops Give as you earn scheme Bicycle loan Interest-free season ticket Interest-free rental deposit loan Free safety checks and small repairs to your bike with Doctor Bike Wide range of training and professional development opportunities Employee Assistance Programme Staff diversity networks
