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Front of House Assistant

Victoria and Albert Museum

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Posted over 30 days ago...

Transform people’s lives through art and design at the world’s leading museum-V&A as a Front of House Assistant.

Overview

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No salary declared 😔

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Cromwell Road, London

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Expires at anytime

Organisation Summary

The V&A is the world’s leading museum of art and design, home to over 2.8 million objects, books, and archives that span more than 5,000 years of human creativity. Our mission is to enrich people’s lives by promoting knowledge and enjoyment of design to the widest audience, and diversifying our funding sources.

Role Summary

  • Meeting and greeting visitors, helping them make the most of their visit to the V&A South Kensington.
  • Must be comfortable with multi-tasking, teamwork, and light manual labor.
  • The role requires working on feet, with shifts on evenings, weekends, and bank holidays.

Role Requirements

  • Able to work evening and weekend shifts.
  • Comfortable working on feet.
  • Availability on bank holidays on a rota basis.

Application Process Details

  • A unique in-person meet and greet as a part of the application process, where interaction with team members and learning more about the role takes place.

The V&A is the world's leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience. We strive to make the V&A matter to more people and in that context we work to the following six strategic objectives: To create a world class visitor and learning experience across all V&A sites and collections. Focus and deepen the relevance of our collections to the UK creative and knowledge economy. Expand the V&A's international reach, reputation and impact. To operate with financial and organisational initiative and efficiency. Showcase the best of digital design and deliver an outstanding digital experience. Diversify and increase private and commercial funding sources.

The role: As a Front of House Assistant at V&A South Kensington, you will be responsible for meeting and greeting visitors, ensuring they have a great day at the museum. This role involves being on your feet, proactively helping visitors, multi-tasking, teamwork, and some light manual handling. We are looking for individuals who love connecting with people and working in a fast-paced environment. The application process for this role is unique as it involves an in-person meet and greet day, where candidates will engage with team members and learn more about the responsibilities of the role.

Job requirements: Candidates must be comfortable working on their feet and available for evening and weekend shifts, as most roles require evening work until 10pm on Fridays and working on bank holidays on a rota basis.

Benefits: The V&A offers a generous pension scheme, 29 days plus bank holidays of annual leave, flexible working arrangements, tickets to V&A exhibitions, a subsidised staff canteen, and a 25% discount in V&A shops. Additional benefits include a bicycle loan, interest-free season ticket and rental deposit loans, free safety checks and small repairs to your bike, a wide range of training and professional development opportunities, an Employee Assistance Programme, and staff diversity networks.

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