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Contribute to the world's leading arts institution as a Front of House Assistant at the V&A.
Overview
Salary
No salary declared 😔
Location
Cambridge Heath Road, Bethnal Green, London
Expires
Expires at anytime
The V&A is the globally revered museum of art and design, boasting a diverse collection of over 2.8 million objects tracing five millennia of human ingenuity. We aim to expand the public's appreciation for the world of design through research, learning, and accessible exhibits.
Role Summary:
- Provide exceptional customer service to enhance the visitor experience
- Promote and sell our products, exhibitions, and membership scheme
- Ensure high standard displays and oversee the learning studio and lunchroom admissions
- Support the volunteering programme to cultivate a collaborative culture
Role Requirements:
- Active and engaging personality with a knack for excellent customer service and sales
- Commitment to the V&A's mission
- Flexibility to work across different contracts (Full Time, Part Time, Zero Hour)
Benefits:
- Competitive pension scheme and 29 days of paid leave plus bank holidays
- Flexible working arrangements
- Access to V&A exhibitions and discount in shops
- Comprehensive support for professional growth and well-being
ED&I at The V&A: We honour equality, diversity, and inclusion (EDI), are a Disability Confident Employer Level 2, and strive to provide a recruitment and working environment that is inclusive and accommodating.
The V&A is the world's leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience.
The role: As a Front of House Assistant at Young V&A, you will play a pivotal part in providing an exceptional, hands-on, and joyful visitor experience with a sales through service approach. Responsibilities include greeting visitors, promoting products, maintaining display standards, selling in our shops, engaging in our galleries, upselling our membership scheme, selling tickets to our exhibitions, helping out with events, checking in schools, and looking after the learning studio and lunchroom admissions. You will also support the front of house volunteering programme to foster a one front of house team culture.
Job requirements: The role demands a proactive, engaging individual who can deliver an excellent visitor experience and effectively highlight our commercial offers. A commitment to the V&A's mission and the ability to work flexibly across various contracts (Full Time, Part Time, Zero Hour) are essential.
Benefits: Employees enjoy a generous pension scheme, 29 days of annual leave plus bank holidays, flexible working arrangements, tickets to V&A exhibitions, a subsidised staff canteen, a 25% discount in V&A shops, and a range of other benefits designed to support your professional development and well-being.
ED&I at The V&A: We are committed to equality, diversity, and inclusion (EDI) and are a Disability Confident Employer Level 2. We ensure an inclusive and accessible recruitment process and support employees with adjustments during employment.
