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Join Coursera to shape the future of online education in a fast-paced, highly impacting Product Manager role.
Overview
Salary
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Location
India
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Organisation Summary
As one of the world's largest online learning platforms amassing over 175 million registered learners, Coursera is on an exciting mission to provide universal access to world-class learning. Launched in 2012, Coursera collaborates with over 350 universities and industry leaders, offering a surge of content and credentials. The company's innovative platform enables personalized, scalable, and verified learning experiences for global learners.
Role Summary
- Lead the vision, strategy, and execution of Internal Tools and AI-enabled operational enablement.
- Create transformative internal solutions for Coursera, driving improvements and unlocking business opportunities.
- Work across multiple functions to build powerful, scalable internal products.
- Integrate cutting-edge AI technologies to automate and augment internal workflows.
- Ensure delivered solutions drive meaningful business impact.
Role Requirements
- 7+ years of product management experience in internal tools, platforms, or cross-functional business enablement.
- Interest in AI and experience or keenness in building products using AI technologies.
- Ability to thrive in high-velocity environments and execute with speed and focus.
- A strategic thinker, tactical executor; comfortable with reshaping internal workings and tracking key metrics.
- Experience working across various functional teams and building user-specific tools.
- Passion for Coursera’s mission and an interest in transforming internal processes.
Application Process Details
- Coursera's recruitment process is fully virtual to ensure a seamless and efficient experience for candidates.
- Coursera respects all eligible working rights and encourages applicants from any country where they have a legal entity.
- Coursera accommodates individuals with disabilities throughout the application process.
Coursera was launched in 2012 by Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 175 million registered learners as of March 31, 2025. Coursera partners with over 350 leading universities and industry leaders to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.
Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.
At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration.
Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.
Job Overview
We’re looking for a Product Manager to lead the vision, strategy, and execution of Internal Tools and AI-powered operational enablement at Coursera.
This role is housed within one of the high-performing and high-impact teams at Coursera—a cross-functional group that operates like a skunkworks unit. We move fast, tackle high-stakes problems, and build solutions that change the way the entire organization operates.
As Product Manager, you won’t just “improve processes”—you’ll be expected to:
- Drive transformative ideas that shift internal narratives and unlock step-function improvements in how Coursera works.
- Move with high velocity, showing strong bias for action, clarity in ambiguity, and an internal drive to make an outsized impact.
You’ll work with stakeholders across every function—from Enterprise Business, Marketing, Legal, HR, Finance, to Content Ops, Services, and Customer Support—to build powerful, scalable internal products.
Your portfolio will include tools and systems that help teams:
- Operate efficiently
- Launch new initiatives faster
- Unlock previously untapped business opportunities
Integrate cutting-edge AI (agents, RAG, MCP, agent orchestration)
Your work will directly impact how teams across Coursera execute, collaborate, and scale.
What You’ll Do
- Define Strategy & Roadmap: Own the product vision and quarterly roadmap for internal tools and AI enablement across the company.
- Build AI-Powered Systems: Integrate emerging technologies—LLMs, agents, RAG, LangChain, vector DBs—to automate and augment internal workflows.
- Serve All Teams: Build tools for internal users across Enterprise Sales, Marketing, Legal, HR, Finance, Services, Content, Support, and more.
- Platform Thinking: Design systems that are scalable, modular, API-first, and enable reuse across different business units.
- End-to-End Execution: Write crisp product requirements, prioritize ruthlessly, and work with engineers, designers, and cross-functional teams to deliver.
- Launch & Drive Adoption: Roll out tools, track usage and performance, and ensure solutions drive meaningful business impact.
- Continuously Innovate: Constantly identify opportunities to eliminate toil, automate repetitive tasks, and turn operational pain points into leverage.
- Collaboration with Technical Teams: Work closely with AI/ML engineers, infra leads, and data platform owners to align on road maps.
You’ll Be a Great Fit If You...
- Have 7+ years of product management experience—ideally in internal tools, platforms, or cross-functional business enablement.
- Are excited about AI and have experience or strong interest in building products using AI agents, RAG, vector databases, multi-agent systems, etc.
- Thrive in high-velocity environments and know how to execute with speed and focus.
- Bring a builder’s mindset and treat internal users with the same care as end customers.
- Are a strategic thinker and tactical executor—you zoom out to reshape how teams work, and zoom in to write great PRDs and track key metrics.
- Love understanding complex internal workflows and simplifying them through elegant product solutions.
- Are a clear communicator who builds trust across teams and drives alignment in ambiguous, fast-moving environments.
- Have experience working across multiple functions (Legal, Finance, HR, etc.) and building tools for a diverse set of users.
- Are deeply motivated by Coursera’s mission of transforming lives through learning—starting with transforming how we work internally.
Nice to Have
- Experience working with low-code/no-code automation tools (e.g., Retool, Salesforce, ServiceNow).
- Technical background or familiarity with API design, data modeling, and enterprise architecture.
- Exposure to internal developer platforms or internal enablement tooling in high-growth environments.
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