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Join Samaritans, an inspiring organization, as a Mass Participation Senior Officer and contribute to life-saving work
Overview
Salary £37000
Location Ewell, Surrey, UK - Hybrid
Nomad Friendly? 
Expires Expires at anytime
Organisation summary
An exciting opportunity awaits at Samaritans, a leading organisation in driving meaningful change and saving lives. We're searching for a Mass Participation Senior Officer to be part of our vibrant Income Generation team, focused on Community and Events Fundraising. This role is tied to our Ewell (Surrey) office but offers the flexibility to occasionally work from a shared space in London Bridge.
Role Summary
- Working closely with the Mass Participation Product Manager in delivering virtual fundraising programs.
- Creating inspiring stewardship journeys that empower supporters to succeed in fundraising.
- Developing captivating, multi-channel campaigns.
- Analyzing performances and drive improvements.
- Collaboration with internal and external stakeholders to exceed product expectations.
Role Requirements
- Experience in event management or community fundraising.
- Strong project management skills, plus marketing experience across online/offline channels.
- Exceptional written communication skills with understanding of tone of voice.
- Experience managing online communities and using data for decision making.
- Knowledge of CRM systems and income targets is desirable.
Application Process Details
- Submit your CV and answer the job-specific application questions.
- Applications close at 9 am on 12 June.
- Video interviews will commence from 18 June onwards.
Samaritans is an exciting organisation that is committed to driving meaningful change and saving lives. We are currently looking for a Mass Participation Senior Officer to join our dynamic Income Generation team, specifically within Community and Events Fundraising. This role is linked to our Ewell (Surrey) office, with an option to work occasionally from a shared office space in London Bridge.
The Role: In this role, you will work with the Mass Participation Product Manager to deliver virtual fundraising programmes and create inspiring stewardship journeys that empower our supporters to fundraise successfully. You will also develop engaging, multi-channel campaigns, analyse performance to drive improvements, and collaborate with internal and external stakeholders to ensure our products exceed expectations. This role gives you the chance to combine project management and event planning skills, while contributing to Samaritans’ life-saving work.
Job Requirements: We are looking for someone with proven experience in event management or community fundraising. Strong project management skills and marketing experience across online/offline channels are essential. Excellent written communication skills with an understanding of tone of voice are also required. Experience in managing online communities and using data to inform decisions is a must. Knowledge of CRM systems and working to income targets is desirable.
Benefits: We offer a competitive salary of £37,000 per annum. We are passionate about flexible working and are open to discussing your preferences. We value in-person working and collaboration, with staff expected to work in person around 2 days per month.
Application Details: If you’re ready to bring your skills and enthusiasm to a role that makes a real impact, we want to hear from you! Please upload your CV and answer some application questions, in relation to the job description, outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on 12 June with video interviews taking place from Wednesday 18 June onwards.
