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Digital Marketing Officer

Victoria and Albert Museum

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Posted 2 weeks ago

Play a pivotal role in growing consumer engagement for the world’s leading museum of art and design.

Overview

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£32000 - £35000

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Cromwell Road, London

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Expires at anytime

Organisation Summary

The V&A is globally recognised as the premier museum for art, design, and performance. Home to an impressive collection of over 2.8 million objects, books, and archives that span 5,000 years of human creativity. Our goal is to enrich lives through promoting the knowledge and enjoyment of the designed world.

Role Summary

  • Join the Audience Engagement team to implement digital marketing strategies.
  • Increase brand awareness and drive website traffic.
  • Work across various digital channels to support all V&A offerings.

Role Requirements

  • A customer-centric approach to marketing.
  • Experience in creating multi-channel audience engagement strategies.
  • Proven skills in implementing effective digital marketing strategies to generate sales.

Benefits

  • Generous pension scheme and holiday allowance.
  • Flexible working and various tickets to V&A exhibitions.
  • Subsidised staff canteen and 25% discount in V&A shops.
  • 'Give as you Earn' scheme and Interest-free loans.
  • Free bike safety checks and small repairs.
  • Professional development opportunities and employee assistance programme.

The Role The Audience Engagement team champions a customer-centric marketing approach across the V&A, tasked with growing consumer engagement and revenue, and creating multi-channel audience engagement strategy for the V&A’s family of sites. As our Digital Marketing Officer, you will be responsible for implementing effective digital marketing strategies to increase brand awareness, drive website traffic, and generate sales working across various digital channels to support all V&A offering.

The V&A The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance. Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience.

Benefits Generous pension scheme 29 days plus bank holidays Flexible working Tickets to V&A exhibitions Subsidised staff canteen 25% discount in V&A shops Give as you earn scheme Bicycle loan Interest-free season ticket Interest-free rental deposit loan Free safety checks and small repairs to your bike with Doctor Bike Wide range of training and professional development opportunities Employee Assistance Programme Staff diversity networks

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