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Join TED's mission to catalyze impact through ideas, as an Audience & Marketing Manager.
Overview
Salary
£75000 - £90000
Location
New York, NY, USA
Expires
Expires at anytime
TED is a dynamic organization, devoted to spreading ideas that spark imagination and catalyze impact globally. We foster a culture of curiosity, reason and wonder, and eagerly welcome individuals from all disciplines who seek to deepen their understanding of the world.
As an Audience & Marketing Manager, you will:
- Participate in the strategic development and execution of audience growth and marketing campaigns.
- Recommend and carry out marketing strategies that generate revenue for the organization.
- Work across various teams to expand and diversify TED's top-of-funnel audiences.
The ideal candidate will have:
- A degree in commerce, administration, communications or a similar discipline, or equivalent experience.
- 3-5 years of customer support experience, preferably in an events-related industry.
- Experience in using CRMs for customer data and support management.
- Proficiency with Google/Microsoft Suite applications.
- The ability to handle multiple projects and tasks.
In addition to the rewarding experience of working with us, we also provide comprehensive health benefits, paid family leave, work-life balance encouragement, 401k with match and memberships for physical and mental well-being support. TED is committed to equal employment opportunity and invites all qualified candidates to apply for this role.
Company Description TED is on a mission to discover and spread ideas that spark imagination, embrace possibility and catalyze impact. Our organization is devoted to curiosity, reason, wonder and the pursuit of knowledge — without an agenda. We welcome people from every discipline and culture who seek a deeper understanding of the world and connection with others, and we invite everyone to engage with ideas and activate them in your community.
The Role The Audience & Marketing Manager participates in the strategic development and execution of innovative, data-driven audience growth and marketing campaigns. They will sit within the Audience Strategy & Growth team and focus on expanding and diversifying TED’s audiences at the top-of-funnel, nurturing their engagement and identifying ways to build their loyalty. They’ll work closely with teams across media, events and business units to recommend and execute marketing strategies that drive revenue for TED.
Job Requirements Degree (preferred) or diploma in commerce, administration, communications or similar discipline, or similar experience. 3-5 years of customer support experience, both in-person and online. Experience using CRMs to effectively manage customer data, communications, and customer support. Experience working in events or similar industry (ex. theater, TV, etc). Extensive knowledge of Google applications / Microsoft suite (especially Excel / Sheets). Tech-savvy, fast learner of new tools. Meticulous attention to detail. Able to perform repetitive tasks with consistency and accuracy. Ability to pivot and prioritize simultaneous projects based on urgency. Quantitative and qualitative analytical and problem-solving skills. Must be able to commute to the NYC office for meetings and events as well as travel internationally as needed. Mission-driven and committed to the power of ideas to change attitudes, lives and, ultimately, the world.
Benefits Full health benefits (medical, dental, vision) Paid family leave Work-life balance encouraged (TED closes for a 1-week winter break plus additional flexible paid time off) Free OneMedical and SpringHealth membership for you and your dependents to address physical and mental well-being 401k with match
Additional Information TED Conferences LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We invite all qualified candidates to apply online with their resume and cover letter.
