Quality Assurance Tester 3 month FTC

We’re an award-winning games studio known for producing dark storytelling titles such as the BAFTA-winning Until Dawn, the cinematic masterclass of The Dark Pictures Anthology, the multi-award-winning The Quarry, the world of Little Nightmares and many more!

We’re looking for a Quality Assurance Tester to join us here at Supermassive Games…

The Advanced Game Tester role will be a go-to person in the discipline, with a proven track record in game testing, strong analytical and communication skills, and a dedication to maintaining top-quality gameplay experiences.

Heres a snippet of what youll be up to:

• Support development teams by rigorously testing new features as they’re implemented, ensuring daily build stability across PC and console platforms
• Accurately identify, document and report bugs, glitches, errors, or defects using bug-tracking tools while maintaining database integrity
• Execute detailed and comprehensive test plans, test cases, and test scripts to systematically cover all aspects of the game
• Validate implemented fixes and perform regression testing across all platforms to confirm that previous issues are resolved and new updates have not introduced new problems
• Perform destructive testing across all platforms to identify edge cases and potential points of failure by intentionally causing errors and unexpected behaviours
• Maintain high-quality standards throughout the testing phases, ensuring all releases meet or exceed set quality benchmarks
• Track, verify, and validate bug fixes and game updates to monitor overall game quality throughout development cycles
• Conduct compatibility testing across various platforms and devices to ensure a consistent player experience
• Continuously improve testing protocols, processes and tools to enhance overall efficiency and effectiveness
• Ensure all test documentation is organised, up-to-date, and easily accessible to relevant team members
• Accurately document identified bugs, including necessary information and evidence, ensuring thorough record-keeping
• Maintain accurate records of testing activities and results to support audit and compliance requirements
• Provide detailed feedback and suggestions on game design, features, mechanics, graphics, sound, and user interface
• Prepare comprehensive test plans, test cases, and reports to provide transparency and context to relevant stakeholders
• Track and report advanced testing metrics and KPIs to monitor progress and highlight areas for improvement
• Perform usability testing and support user research as required to gather feedback from users
• Work closely with designers, programmers, and other team members to ensure efficient resolution of issues. Proactively providing all relevant information to assist in problem-solving
• Participate in game design reviews and provide constructive criticism and feedback as requested
• Foster open communication and knowledge sharing within the team and across disciplines
• Act as a go-to person within the QA team, providing guidance and support to junior and mid-level testers
• Mentor team members to enhance their skills and knowledge

Requirements

What we’re looking for:

• Experience in both manual and automated testing environments
• Extensive experience testing games on both PC and console, utilising accurate documentation and instructions
• Ability to execute structured test plans, particularly smoke and regression tests
• Proficient in various testing techniques, including functional, regression, destructive, and compatibility testing
• Excellent knowledge of game testing methodologies, tools and best practices, including GDKs such as Xbox Manager and Target Manager
• Proficiency in using Microsoft Office applications, defect-tracking tools and systems, and bug-tracking software (e.g., Jira)
• Deep knowledge of game development processes and lifecycles
• Proven experience in game testing or quality assurance roles, with a portfolio of tested games demonstrating expertise and contributions
• Ability to take initiative and proactively identify potential issues or areas for improvement
• Strong communication skills, both written and verbal, for effective bug reporting and collaboration
• Detail-oriented mindset with exceptional analytical, problem-solving, and investigative skills
• High degree of self-motivation, with the ability to perform under pressure and meet deadlines
• Team player with the flexibility to adapt to changing priorities, working equally well both alone and in a team environment
• Passion for video games and gaming culture, with a profound understanding of what constitutes a great gaming experience from both the player's perspective and overall gameplay

Benefits

The Perks of being a Supermassive Superstar are:

• 25 Days Annual Leave (3 of which are used when we close the studio for our end of year break)
• Private Medical Insurance (BUPA) 
• Life Assurance (6 x annual salary)
• Quarterly Profit related Bonus  
• Pension Scheme
• Employee Assistance Programme
• Income Protection  
• Enhanced Family Leave (maternity and paternity pay) 
• Generous staff referral scheme