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Join the British Museum's transformation journey as a Security First Line Manager and shape the visitor experience
Overview
Salary
£34406
Location
Bloomsbury and Orsman Road
Expires
Expires at anytime
The British Museum, a world-renowned institution that received 6.5 million visitors in 2024 is re-inventing the visitor experience and you can be a part of this transformative project.
Role Summary:
- Managing safety, security, and emergency responsibilities in the Visitor and Security Services Department.
- Providing operational management of crowds, conducting necessary checks, and patrolling.
- Play a part in decision-making, resource allocation, emergency management, and performance management.
Role Requirements:
- A background in line and operational management, safety, security, and emergency responsibilities is needed.
- Strong communication skills are crucial.
- Possession of a Security Industry Authority (SIA) Licence is advantageous but not compulsory as training and licensing support will be provided.
Benefits:
- Rewards such as 25+ days annual leave, enhanced maternity pay, travel loans, EAP access, subsidized staff canteen, gift shop discounts, generous pension scheme, and free or discounted entry to leading museums.
The British Museum is undergoing an extraordinary transformation project, re-imagining the visitor experience. As a Security First Line Manager in the Visitor and Security Services Department, you will play a crucial role in providing a welcoming, safe, and secure environment for our visitors, staff, and our world-famous collection.
The role: You will oversee your team and provide operational management of security and emergency responsibilities. This includes managing crowds, monitoring required checks, and patrolling the Museum to ensure a visible presence. You will be involved in planning, coordinating resources, making operational decisions, and managing emergency situations and team performance to create a safe, secure, and fulfilling environment for the Museum's visitors.
About the department: The Visitor and Security Services Department works across the Museum to enhance public safety, manage ticket sales, provide information, and ensure the Museum's security. In 2024, the British Museum in Camden was the most visited museum in the UK with 6.5 million visitors.
Job requirements: The ideal candidate will have experience in line and operational management, managing safety, security, and emergency responsibilities, and strong communication skills. A Security Industry Authority (SIA) Licence is required, but candidates without one are encouraged to apply as the Museum will support the right candidates through the training and licensing process.
Benefits: Join a world-renowned institution and enjoy benefits such as 25 days annual leave (rising to 30 with service), enhanced maternity pay, interest-free travel loans, access to our Employee Assistance Programme, subsidized staff canteen, and discounts in our gift shop. You will also benefit from one of the UK's most generous defined benefit pension schemes and free or discounted entry to leading museums and galleries worldwide.
