Product Manager

We are looking for an innovative thinker to help us build a world in which everyone can access the financial support they need to build lasting financial resilience and wellbeing.

Make a difference in a Tech For Good company

We work with charities, public sector institutions and responsible businesses to help people unlock access to financial and wellbeing support through our one-stop support portal. Our secure platform enables people in financial need to find and apply for multiple sources of support quickly and easily online, in one place - while using innovative technology (e.g. open banking and ID verification) to streamline administration and outreach for organisations which can help.

Small team with a big mission

As an early stage startup, Lightning Reach is growing fast. We encourage everyone to contribute so you can have a real impact on shaping the future of the company. You will build experience and demonstrate your brilliance by implementing your ideas and watching them grow. 

Diverse culture

We pride ourselves in building a team of talented individuals from all walks of life. Our employees are spread across the UK with varied experiences, perspectives, backgrounds, races, genders, and religions which creates a safe and open space for everyone to reach their full potential.

What the job involves:

• Product strategy & ownership: Support strategy and execution of the product vision by maintaining a well-refined roadmap aligned with business goals. Work closely with cross-functional teams to translate strategic direction into actionable development plans.
• Customer & market focus: Partner with users, customers, and internal stakeholders to gather insights and validate solutions. Continuously refine the product to enhance user experience and deliver measurable impact.
• Hands-on product development: Translate user needs, partner feedback, and market trends into clear product requirements. Prioritize and manage the product backlog to ensure high-quality, scalable outcomes are delivered efficiently. Work directly with the engineering team to deliver impactful, user-centric solutions.
• Metrics & impact: Establish and track key product metrics to measure success and inform decisions. Drive innovation and ensure the product remains ahead of industry trends.

Who you are:

• Experience: Proven track record in product management, ideally in a startup or scale-up environment.
• Strategic thinking: Commercially minded with the ability to align product goals with company objectives.
• User-centric: Deep empathy for users and a passion for solving real-world problems through technology.
• Top communicator: Exceptional ability to convey ideas, collaborate with cross-functional teams, and influence stakeholders.
• Impact-driven: Motivated by Lightning Reach’s mission to create positive social change.
• Analytical: Comfortable using data and insights to make informed product decisions.
• A doer: As the sole product person, you're hands-on and ready to own the entire product lifecycle. You thrive on both strategy and execution, embracing day-to-day tasks to drive impactful outcomes in a dynamic startup setting.

Nice to have:

• Sector experience: Previous experience on products for vulnerable users, or on software designed for charities, housing associations or councils.
• Lived experience: Applicants with personal experience of financial hardship, or have received support from charitable organisations are strongly encouraged to apply
• Diversity: We believe that diversity brings strength and fosters innovation, and are seeking candidates from a range of backgrounds, including gender identity, race, ethnicity, nationality, religion, sexuality, disability.