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Contribute to enriching people's lives by leveraging data to shape digital experiences at the world's leading museum of art and design.
Overview
Salary
£45000
Location
Cromwell Road, London
Expires
Expires at anytime
Organisation Summary
Join V&A, the world's leader in art and design museums, promoting the designed world to enrich people's lives. Recognized for its influential role in the UK's creative and knowledge economy, the V&A houses an impressive collection that represents 5,000 years of human creativity. Work in an organization committed to enhancing visitor experiences, expanding internationally, and diversifying funding.
Role Summary
- Analyze customer interaction with our digital products and services.
- Transform complex data into actionable insights to enhance online experiences, support commercial growth, and guide organizational decision-making.
Role Requirements
- Ability to handle complex data and provide clear insights.
- Passion for using data to drive better outcomes.
Benefits
- Generous pension scheme and 29 days of annual leave plus bank holidays.
- Flexible working arrangements and subsidized staff canteen.
- 25% discount in V&A shops and discounted tickets to V&A exhibitions.
- Additional benefits include a bicycle loan, interest-free season ticket and rental deposit loans, free bike repairs, and numerous professional development opportunities.
The V&A is the world's leading museum of art and design, with a mission to enrich people's lives by promoting the designed world. We house a vast collection spanning 5,000 years of human creativity and are recognized for our contributions to the UK's creative and knowledge economy. Our strategic objectives include enhancing visitor experiences, expanding our international reach, and increasing funding sources.
The Role: As an E-commerce Analyst at the V&A, you will join our eCommerce team to analyze how customers interact with our digital products and services. Your main responsibilities will include turning complex data into actionable insights to improve online experiences, support commercial growth, and empower decision-making across the organization. This role is crucial for shaping the future of our digital experiences.
Job Requirements: We are looking for a talented Web Analyst who is passionate about using data to drive better outcomes. You should be able to handle complex data and provide clear insights.
Benefits: We offer a generous pension scheme, 29 days of annual leave plus bank holidays, flexible working arrangements, discounted tickets to V&A exhibitions, a subsidized staff canteen, and a 25% discount in V&A shops. Additional benefits include a bicycle loan, interest-free season ticket and rental deposit loans, free bike repairs, and a range of training and professional development opportunities.
ED&I at The V&A: We are committed to equality, diversity, and inclusion, and are a Disability Confident Employer Level 2. We ensure an inclusive and accessible recruitment process and support employees with adjustments during employment.
