Merchandising Admin Assistant

ABOUT FINISTERRE

Born two decades ago from the needs of hardy British surfers, Finisterre is proudly B Corp certified and a leader in its field; designing functional and sustainable products for those that share a love of the sea and adventure. Whether based at our cliff top headquarters in St. Agnes, Cornwall or in one of our eleven retail locations across the UK, Finisterre is a truly unique brand and career proposition.

Perched a few hundred meters from the crashing Atlantic, our HQ at St. Agnes’ Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people.

Our people are at the very heart of the Finisterre brand, wherever they may be in the world, sharing our values and vision to make the world a better place. Culture and team are everything here. We take care to create a working environment where our people are valued and can thrive and grow with us. It’s a buzzing place to work, and we are privileged to enjoy the natural environment and ocean on a daily basis.

As we enter the next exciting stage of global growth, we are on the lookout for talented individuals to join our crew. So, if you are as passionate about the ocean as we are and if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you.

ABOUT THE ROLE

This is a key role in the business responsible for managing the option count in our retail stores and ensuring good availability of stock by size in line with the plan provided by the Merchandiser. This role will be the main point of contact for the merchandising team for supporting our retail stores and ensuring stock is in the correct location to drive sales across our selling channels. This role will also support the merchandising team with all administrative duties including setting up and maintaining spreadsheets in excel and supporting the team with data analysis.

Requirements

KEY RESPONSIBILITIES

• Allocate and manage retail stock levels in line with allocation plans
• Manage stock effectively between warehouse location, transferring stock between locations as required.
• Monitor store replenishment and make changes to maximise sales & profit under guidance of the merchandise team.
• Weekly analysis of availability at a size level across channels
• Building strong relationships with the store teams working with them to improve individual store performance across both full price and outlet stores
• Drive Sales by identifying store performance trends, risks and opportunities and providing feedback to the merchandiser.
• Assist with updating line cards for flow products and supporting the team to manage, making recommendations on reorders
• Supporting management of the WSSI through updating data on a weekly basis
• Knowledge of company best and worst sellers. Providing analysis of best sellers by store.
• Analysis of channel sales and stock levels to maximise sales & profit potential.
• Regular visits out to retail stores
• Support wholesale team with order requests outside of plan and highlight any stock risks
• Produce Weekly, Monthly, and adhoc analysis on behalf of the Merchandising team
• Working with the Performalytics team to ensure accuracy or reports and make improvements where appropriate
• Support the merchandiser with managing terminal stock, outlet stock and off-price offering
• Support the merchandiser with planning markdown stock for retail during sale periods and supporting the store operations team with moving stock into outlet stores at the end of the season
• Monitor and ensure recommended size ratios are maintained across styles.
• Ensure retail prices are accurately and updated in a timely manner
• Liaising with the warehouse team for any Adhoc labelling requirements in season
• Liaise with the warehouse on retail picks and transfers to go to stores providing accurate forecasting
• Ensure accuracy of data across all merchandising documents and supporting the wider team with data accuracy

WHAT YOU’LL BRING TO FINISTERRE

• An analytical individual with strong numeric ability and high attention to detail
• Ability to work well under pressure
• Time management
• Highly organised
• Excel knowledge to an intermediate level
• Relevant aspiration and interest in being part of a multi-channel retail business
• A strong commitment to learning about the key skills, deliverables and challenges of Merchandising, and to delivering continuous improvement
• Willingness to own and drive your personal development plan, and open to asking for and accepting feedback on performance
• Knowledge of and adherence to all the company’s policies, procedures and BCorp certification standards
• Commitment to inclusivity and sustainability, and social and environmental sustainability
• Passion, energy and aspiration in line with Finisterre values, products, brand and customers
• Excellent interpersonal skills and ability to work in a team
• Thrives on positive change and able to manage self under pressure

Benefits

WHAT YOU’LL RECEIVE FROM FINISTERRE

We are offering a full time, permanent contract, based at our Headquarters at Wheal Kitty, St Agnes, Cornwall. We’ll invest in you with a competitive salary, from £24,570, depending on your skills and experience.

But it’s not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast-paced, growing B Corp certified brand with a great culture and an exciting purpose. You’ll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including:

• A discretionary bonus scheme, based on company performance
• A pension scheme with Nest
• 25 days holiday per year, plus up to 8 UK bank holidays
• Additional holidays for length of service
• Your birthday day off
• 60% product discount for personal and gift use
• 30% Friends and Family product discount
• Life assurance with access to an employee assistance program
• Access to a wide range of wellbeing programs, including counselling services, headspace membership, eye tests, yoga, cycle to work and a range of perks
• Regular company social events
• Paid volunteering opportunities – we will support you in giving back to communities and causes
• Various discounts from our B Corp community
• Individual training and development plans
• Sea Tuesday companywide updates
• And so much more!

Closing date: 7th August 2025. We’ll be interviewing as we go along, so we’d encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised.

Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.