Volunteer Operations Lead

What will you be doing?

Key Responsibilities 

To oversee the smooth running of administrative and HR functions To work closely with the CEO to take forward agreed priorities and tasks  To provide support to marketing and fundraising functions, where need be To undertake other work as necessary as required by the role. 

What are we looking for?

Experience of working for or managing a small / medium charitable organisation either in a paid or voluntary capacity  Experience of working independently and using your initiative  Strong operational and administrative experience across the organisation including a strong eye for detail and project management Ability to self motivate and effectively manage a diverse workload  Excellent communication and relationship-building skills − must be able to work effectively with volunteers, trustees and external stakeholders Excellent listening skills, with the ability to ask the right questions, escalate problems as needed, identify solutions and take personal responsibility  Strong personal commitment to providing excellent customer experience

What difference will you make?

Our charity entertains, educates and empowers young people through films and education of Kindness to build emotional intelligence. Higher emotional intelligence means an improved sense of well-being, and the ability to deal with deeper issues affecting mental health such as standing up to bullying, dealing with loneliness etc, all of which can start as early as primary school. Embedding very early on a culture of kindness to oneself and mindfulness to others means children are taught essential life skills to draw on - today as children, tomorrow as adults. An emotionally intelligent child is more likely to be happy, do well academically, grow up to be a confident adult, contributing positively to society and community, with a high regard for personal well-being.