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Product Operations Analyst

Pod Point

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Posted over 30 days ago...

Expired

Be part of transforming the EV charging landscape across Europe with a leading UK brand

Overview

icon Salary

£40000 - £50000

icon Location

London, UK - Hybrid

icon Expires

Expires at anytime

Organisation Summary

As a leader in electric vehicle charging in the UK since 2009, we've installed over 240,000 out of 1 million UK charging points. Partnering with top automotive and energy brands, we've earned recognition for exceptional services. With ongoing international expansion, we're shaping Europe’s EV charging future.

Role Summary

  • Support the Product Management, Design, and Tech teams in their ways of working
  • Develop and maintain portfolio reporting
  • Drive alignment, goal setting, and delivery support
  • Optimise tooling for transparency and usability
  • Document and maintain SOPs
  • Support continuous improvement across product development processes

Role Requirements

  • Experience in product operations, project management, business operations, or related field
  • Strong organizational skills and attention to detail
  • Analytical mindset with proficiency in Excel/Google Sheets
  • Proficiency with modern workplace tools such as Jira, Confluence, Notion, or similar
  • Excellent written and verbal communication skills
  • Collaborative approach to problem-solving and process improvement
  • Legal right to work in the UK

Application Process Details

  • We celebrate diversity and encourage applications from all backgrounds

Leading the way in electric vehicle charging, we've been at the forefront of adoption in the UK since 2009. With over 240,000 charge points installed so far, out of a total of 1 million in the UK, we make EV ownership simple and affordable.

Partnering with top automotive brands like Mercedes, Jaguar Land Rover, BMW and Kia, as well as energy leaders such as EDF and Centrica, we’ve earned accolades such as the 'Which? - Trusted Trader' award and 'Best for Value, Home EV Chargers - What Car?'. With our international expansion, we aim to transform the EV charging landscape not just in the UK, but now across Europe.

You will play a key role in supporting the Product Management, Design, and Tech teams in optimizing their ways of working. You’ll also be responsible for developing and maintaining reporting across the portfolio, driving alignment, goal setting, and delivery support, optimising tooling for transparency and usability, documenting and maintaining SOPs and playbooks, and supporting continuous improvement across product development processes.

We think the role would be great for somebody who has a couple of years experience in product operations, project management, business operations, or a related field. We'd also like you to have strong organizational skills and attention to detail, analytical mindset with proficiency in Excel/Google Sheets and a passion for data-driven decision-making, proficiency with modern workplace tools such as Jira, Confluence, Notion, or similar, excellent written and verbal communication skills, with the ability to influence stakeholders at all levels, and a collaborative approach to problem-solving and process improvement.

Perks that spark joy include flexible hybrid working model, work abroad for up to 20 days per year, salary sacrifice EV scheme and free Pod Point, family & friend discount scheme, 25 days holiday (plus Bank Holidays), very generous parental and family leave, pension scheme with a 4.5% matched contribution, eyecare scheme, life insurance covering up to 4x your annual salary, virtual GP provided by HealthHero, employee assistance program and access for you and up to 5 family/friends to the Unmind wellbeing platform, free mortgage advice, discounted gym memberships, and Cycle2Work Scheme.

You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds.

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