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Floor Assistant

Victoria and Albert Museum

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Posted over 30 days ago...

Exciting opportunity to join the V&A East Museum's brand new location as a Floor Assistant for their world-class exhibitions.

Overview

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No salary declared 😔

icon Location

Queen Elizabeth Olympic Park, Stratford, London

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Expires at anytime

Organisation summary


Join the V&A East Museum, renowned for its belief in the transformative power of creativity, in their upcoming new location at the Queen Elizabeth Olympic Park. This role offers the opportunity to contribute to a museum co-created by young locals, creatives, and East London inhabitants. The museum, with a mission to enrich lives by exposing audience to the world of design, is set to open on April 18, 2026.


Role Summary


  • Operational delivery of exhibitions
  • Ensure that exhibits are safe and presentable
  • Work across all front-of-house functions including retail, public programming, and ticket sales
  • Maintain illustrious standards of visitor care and safety



Role Requirements


  • Proactivity and excellent communication skills
  • Ability to work both independently and as part of a team
  • Candidates preferably with significant lived experience in the Hackney, Newham, Tower Hamlets, and Waltham Forest boroughs



Application Process Details


  • Highlights: Compatible pension scheme, 29 holidays plus bank holidays, flexible work arrangement, various staff discounts, other benefits like bicycle loan, interest-free season ticket, rental deposit loans, and professional development opportunities.

The V&A East Museum is excited to announce the opening of new positions for Floor Assistants at our new location in Queen Elizabeth Olympic Park, Stratford, London. This role is crucial as we prepare to launch the 'The Music Is Black' exhibition, aiming to provide a world-class visitor experience.

The Role: As a Floor Assistant, you will be responsible for the operational delivery of exhibitions, ensuring they are fully prepared, safe, and presentable for visitors each morning before the museum opens. Your duties will also include working across all front of house functions such as retail, public programming, membership and ticket sales, and events. This role requires maintaining high standards of visitor care and safety, ensuring all visitors feel welcomed and included.

Job Requirements: We are seeking proactive self-starters with excellent communication skills who can work independently and as part of a team. Candidates should have significant lived experience in the surrounding boroughs of Hackney, Newham, Tower Hamlets, and Waltham Forest. This local knowledge will help in building V&A East for and by the local communities.

Benefits: - Generous pension scheme - 29 days plus bank holidays - Flexible working - Tickets to V&A exhibitions - Subsidised staff canteen - 25% discount in V&A shops - Additional benefits including a bicycle loan, interest-free season ticket and rental deposit loans, and a range of training and professional development opportunities.

About V&A East Museum: Co-created with young people, creatives, and East London locals, V&A East Museum celebrates creativity’s power to bring change around the world. The museum is set to open on April 18, 2026, and will feature exhibitions, creative commissions, and events spotlighting the people, ideas, and creativity shaping global culture.

The V&A: The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects that span over 5,000 years of human creativity. Our mission is to enrich people's lives by promoting the designed world to the widest possible audience.

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