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Operations Associate

Forest

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Posted over 30 days ago...

Expired

Be part of London's sustainable transformation with Forest ebikes.

Overview

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No salary declared 😔

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London, UK - Hybrid

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Expires at anytime

We are Forest, the leading provider of shared ebikes in London. Our mission is to make cities greener, and we're doing just that by offering affordable and sustainable transportation solutions. We're growing quickly and need competent individuals to support our team. As a fleet manager, you'll be crucial to our operations, resolving issues, maintaining the fleet, and ensuring seamless services for our users. You'll be based at our warehouse in Elephant and Castle.

Role Summary:

  • Supporting daily operations of our eBike fleet
  • Managing issues related to batteries, bike relocation, parking bay alerts, etc.
  • Working closely with our team to ensure seamless service


Role Requirements:

  • UK driver’s licence essential
  • Confident with driving vans up to Sprinter size
  • Strong organisational skills and attention to detail
  • Comfortable with technology and quick to learn new tools and systems
  • Team player and eagerness to learn new skills


Generous benefits complement the role including free Forest bike rides, 25 days holiday plus bank holidays, health insurance cash plan, annual personal development budget, birthday off, free Friday lunch, enhanced parental leave, and regular socials. This is a full-time position with a flexible work schedule encompassing some weekends.

We’re Forest. You know, those shared ebikes in London that look like trees. We’re London’s most sustainable shared ebike operator. We bridge the gap between affordability and sustainability, using advertising revenue to offer all users 10 minutes of free cycling every day. Our mission is to help cities move greener—and we’re growing fast.

The role entails supporting the daily running of our eBike fleet. This role is all about execution - we need people who get stuck in, take ownership of problems, and don’t rest until things are sorted. Whether it's swapping batteries, relocating bikes, responding to parking bay alerts or dropping vans off at the garage, you’ll be trusted to keep things moving - and to get it done. You’ll be based at our warehouse in Elephant and Castle, right at the heart of our London operations.

Job requirements include a valid UK driver’s licence and feel confident driving vans up to Sprinter size. You’re organised and reliable, with strong attention to detail. You’re comfortable with mobile apps and technology - quick to pick up tools and systems. You work well in a team and are keen to grow, with a willingness to learn new skills.

Benefits include Free Forest bike rides, 25 days holiday + bank holidays, Health Insurance Cashplan, Annual personal development budget, Birthday off, Free lunch on Fridays, Enhanced Parental Leave, Regular Socials.

This is a full-time position on a 45-hour week contract, with rotating shifts including some weekends. Flexibility is key as we manage our fleet 7 days a week, and no two days look exactly the same.

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