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Play a pivotal role in expanding universal access to education with Coursera, a world-leader in online learning and development.
Overview
Salary
£114.8 - £152.5
Location
United States
Nomad Friendly?
Expires
Expires at anytime
Organisation summary - Innovate the future of education with Coursera, a globally renowned online learning platform committed to providing universal access to world-class courses and programs. Launched in 2012, Coursera has seen exponential growth, with over 183 million registered learners and collaborations with 350+ universities and industry partners, further strengthening its catalogue and offerings. It not only offers an expansive learning platform for students but also serves as a tool for upskilling and reskilling employees across the globe in high-demand sectors.
Role Summary - This Account Manager role offers you the opportunity to own the renewal and expansion strategy for existing accounts. Your main responsibilities entail managing contract renewals, identifying expansion opportunities, and building strategic relations with key leaders in academia.
Role Requirements - To apply, you need a minimum of six years' experience in a sales-related role selling to various educational institutions. Having experience in managing a sales quota, negotiating contracts, and demonstrating a strong ability to build lasting client relationships are mandatory. Enterprise sales experience in a SaaS company is preferred, with a track record of exceeding sales quotas and generating demand within an existing client base. You should be comfortable working in fast-paced, dynamic, and ambiguous environments.
Application Process Details - Coursera provides an entirely virtual interview and onboarding process. The respective salary for this role is determined based on a variety of factors such as job level, location, business need, skillset, and internal equity.
Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 183 million registered learners as of June 30, 2025. Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.
We’re a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We’re looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you’re ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.
At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration.
Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.
Job Overview:
As an Account Manager in the Coursera for Campus space, you will own the renewal and expansion strategy for existing accounts, ensuring long-term customer success and revenue growth. Your responsibilities include managing contract renewals, uncovering opportunities for expansion, and building strong, strategic relationships with key university leaders—presidents, provosts, chancellors, and deans—through multiple communication channels.
Responsibilities:
- Ensure timely renewals and drive growth within existing assigned accounts
- Prospect, engage, and sell to senior education leaders across 4-year institutions, community colleges, and high schools, as well as other business buying personas within your aligned account base
- Develop opportunities for cross-sell in established accounts via direct prospecting and partnership with the Sales Development team
- Meet or exceed established weekly and daily activity metrics, consistently drive retention lifecycle activities with install clients, and identify and execute on expansion opportunities, hit quarterly and annual quotas
- Develop a comprehensive understanding of all product offerings, with a focus on understanding buyers, education procurement processes, and expansion through for-credit use cases
- Stay informed about evolving business and technology challenges faced by clients
Basic Qualifications:
- 6+ years of experience in a sales-related role selling to universities, colleges, high schools, and education systems
- Proven experience in managing a sales quota and successfully negotiating contracts
- Proven experience selling to university presidents, provosts, and deans, with a strong ability to build lasting client relationships and provide strategic, value-added insights to their business
- Demonstrated ability to collaborate closely with Customer Success teams, effectively linking learning initiatives to measurable business outcomes
Preferred Qualifications:
- Enterprise sales experience at a SaaS company
- Proven ability to consistently exceed sales quotas for growth and renewal business, with demonstrated success in accurate forecasting and achieving sales commitments
- A proven track record of prospecting and generating demand within an existing client base through upsell and cross-sell strategies, being a "farmer-hunter" and proven closer in the higher education space
- Entrepreneurial drive with the ability to work independently or collaboratively in fast-paced, dynamic, and ambiguous environments.
- A quick learner who is comfortable with technology and adapts easily to new tools and processes.
If this opportunity interests you, you might like these courses on Coursera:
Compensation:
US Zone 1
This role is not available in Zone 1
US Zone 2
$122,000 - $152,500 USD
US Zone 3
$114,800 - $143,500 USD
The range(s) listed above is the expected annual base salary for this role, subject to change.
Salary is just one component of Coursera’s total rewards package. All regular employees are also eligible for a bonus program and equity in the form of RSU’s.
A number of factors are taken into account when determining pay, which includes: job level, location, training/education, business need, skill set and internal equity.
Current Zone Locations:
- Zone 1- San Francisco Metro, New York City Metro or Seattle Metro
- Zone 2 - CA (outside of SF Bay Area), CO, CT, DC, GA, IL, MA, MD, NY/NJ (other than NYC), OR, RI, TX, VA, WA (other than Seattle)
- Zone 3 - all other US locations
