Volunteer Web Manager Volunteer

What will you be doing?

Purpose of the Role:  We seek a Web Manager (Unpaid Volunteer) to support our website upgrade, digital and fundraising strategy, manage WordPress sites, optimise user experience, and drive results through improved web performance.   Key Responsibilities:

Manage and optimise WordPress sites: Ensure consistency in brand messaging across all web properties, optimise user experience (UX), and maximise conversion opportunities. Revamp donation system: Develop our new fundraising system using Stripe donations and ensure compliance to prevent scam donations and money laundering. Regular updates and improvements: Stay ahead by reviewing and updating web presence, emerging trends, and best practices. Develop and install a Membership system for people joining AHO. AHO is becoming a membership organisation to empower members to decide how AHO is managed and to generate income through membership fees. Build and develop an Online Shop. The first stage is a Virtual Online Shop selling project items instead of money, for example, selling bricks to build a hospital instead of asking for money.  The second stage is an Online Shop selling physical African foodstuffs, clothing, etc.. Design and build health tools, such as BMI Index scales, health quizzes, medical screenings, assessments, and questionnaires, to enhance the website's interactivity and educational value. Expand and add new sections to the current website, such as the Projects and Impact sections, showcasing our projects and their impact through stories, videos, and case studies. Performance Optimisation: Enhance search engine rankings and overall website performance using expert-level SEO. Analytics and reporting: Track and analyse web traffic, sales metrics, and marketing data to measure success, forecast trends, and provide actionable insights to the bus.

  References  Due to the nature of this role, references will be sought before the interview and offer. 

What are we looking for?

Essential Knowledge & Experience:

Experience: Minimum 3 years in WordPress design and management and digital marketing.

  Technical expertise: 

Proficiency in WordPress Multisite management and web hosting. Strong knowledge of donation platforms and systems such as Stripe. Strong knowledge of PHP, HTML, CSS, JavaScript MySQL and database optimisation. Skilled in front-end and back-end development. Expertise in UX/UI design principles, conversion rate optimisation, and web performance. Digital marketing: Proven ability in SEO, paid advertising, and leveraging the Google Marketing Platform. Security expertise: Knowledge of website security best practices and data privacy compliance. Analytical skills: Strong ability to interpret KPIs and marketing data and use insights to drive performance. Project management: Experience managing digital campaigns, working with agencies, and delivering results. Knowledge and experience of digital charity fundraising and regulations in the UK, EU the US. Familiarity with REST APIs, JSON and third-party integrations. Knowledge of Gutenberg development and modern WordPress coding standards

  Qualifications:  Degree in Computer Science, Web Development, Information Technology, Digital Marketing, Business Administration and Management, Marketing, Sales, or related field.   If you are passionate about digital development and looking for an opportunity to impact, we’d love to hear from you!

What difference will you make?

Your input will shape how we present ourselves to our service users, stakeholders, funders, and the general public. With your help, we will be able to continue providing health and social care in Africa and the UK. Your help and expertise will enable us to adapt and survive, to explore new possibilities, activities and ways of working. Your digital fundraising activities will help us thrive and make our long-term growth sustainable at a critical time.